Contact New Balance

The best of the 3 ways to get in touch with New Balance by GetHuman

New Balance Phone Number
800-253-7463 · Customer Service
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New Balance Live Chat
Unfortunately, New Balance does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted New Balance:

I purchased a pair of NEW BALANCE *** SNEAKERS AND I THINK HAS THE WRONG SIZE ON IT. I...
Time to replace my New Balance Men's M***V* Running Shoe, Grey*Castle Rock, ** *E US. W...
My shoes literally fell apart.. e-mail for pic
Need to place an order and receive **% off
I have been wearing New balance sneakers for several years, but would like to understan...
Shoes have toe in each pair
Hello is there an issue with the mens ****v* shoe. Both of them developed a home in th...
Shoes were returned to Lawrence, MA on **** @ *:**, received by Solam.*Case Number...
NSB****** shipped directly from the store to you on *****.*Case: ******** - Rep: Jason...
for a number of years I played tennis with the **** model, since it offered a wide widt...
I have * pair of Golf shoes from New Balance. Great shoes, best food support in a golf...
want to order a pair of shoes--- help
I haven’t received my package
On or about May *, I ordered a pair of New Balance shoes. The order number is NS...
May **, **** **New Balance**For Customer Care Dept: Last September *, **** I purcha...
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New Balance contact information - compared

Above are our top recommendations for how to contact New Balance, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact New Balance by looking at which ones are the fastest and which ones other customers recommend the most for solving New Balance customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact New Balance across the following mediums: Phone.

Phone number / contactWaitVotes
800-253-7463
Customer Service
3 mins19
800-595-9138
Customer Service
2 mins83
888-832-7084
Customer Service
2 mins88

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