Contact New Balance

The best of the 3 ways to get in touch with New Balance by GetHuman

New Balance Phone Number
800-253-7463 · Customer Service
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New Balance Live Chat
Unfortunately, New Balance does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted New Balance:

I hav e very poor balance. which style NB would help me to better keep my balance?
reporting corporate identity scam of new balance products
I was shipped the wrong shoes. I shipped them back for a full credit. I require a ** w...
Cannot track an order online at all. Order *NSH******
Dear Sirs**I am a **-year-old man, a runner for ** years, I live in Venezuela, a countr...
Need to place an order and receive **% off
Shoes have toe in each pair
Hello is there an issue with the mens ****v* shoe. Both of them developed a home in th...
Shoes were returned to Lawrence, MA on **** @ *:**, received by Solam.*Case Number...
NSB****** shipped directly from the store to you on *****.*Case: ******** - Rep: Jason...
for a number of years I played tennis with the **** model, since it offered a wide widt...
I have * pair of Golf shoes from New Balance. Great shoes, best food support in a golf...
want to order a pair of shoes--- help
I haven’t received my package
On or about May *, I ordered a pair of New Balance shoes. The order number is NS...
More customer issues

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New Balance contact information - compared

Above are our top recommendations for how to contact New Balance, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact New Balance by looking at which ones are the fastest and which ones other customers recommend the most for solving New Balance customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact New Balance across the following mediums: Phone.

Phone number / contactWaitVotes
Customer Service
3 mins19
Customer Service
3 mins80
Customer Service
2 mins85

Does GetHuman work with New Balance?

GetHuman does not work with New Balance's customer support operations, directly or in any other way. GetHuman has no partnership or relation to New Balance at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check New Balance's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting New Balance at a Glance

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