Contact New Balance

The best of the 3 ways to get in touch with New Balance by GetHuman

New Balance Phone Number
800-253-7463 · Customer Service
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  • Pro tips & talking points
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New Balance Live Chat
Unfortunately, New Balance does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted New Balance:

I have waited ** days and I still have not recieved my full order! I purchased * pairs...
I have been wearing new balance for many years and find them extremely complete fitting...
I have been trying to contact new balance corporate for A week now.
My shoe from New Balance is causing sore toes due to mesh fabric. In addition, after on...
Where is my order? It still has not shipped and I paid for next-day air. Order Number...
I want to order white walking shoes
mens tennis *** model would i be a size * if i measure * in new balance store in las ve...
I am thoroughly disgusted with trying to deal with NEW BALANCE ON LINE AND VIA PHONE.*I...
want to order a pair of shoes--- help
I haven’t received my package
Hello New Balance, I have a question it's about the new balance model A**BK it needs re...
I placed an order the total was $**.** for the merchandise order was confirmed and...
New Balance Men's ***v*, Grey, ** D US, ordered through Amazon. Had these before and lo...
On or about May *, I ordered a pair of New Balance shoes. The order number is NS...
I would like to return a pair of shoes that I purchased on May *, ****. I have consulte...
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New Balance contact information - compared

Above are our top recommendations for how to contact New Balance, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact New Balance by looking at which ones are the fastest and which ones other customers recommend the most for solving New Balance customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact New Balance across the following mediums: Phone.

Phone number / contactWaitVotes
Customer Service
3 mins19
Customer Service
3 mins83
Customer Service
2 mins88

Does GetHuman work with New Balance?

GetHuman does not work directly with New Balance's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting New Balance at a Glance

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