Contact Nelnet Loans

The best of the 4 ways to get in touch with Nelnet Loans by GetHuman

Nelnet Loans Phone Number
888-486-4722 · Customer Service
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  • Fastest way to talk to a real Nelnet Loans rep
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Nelnet Loans Live Chat
Nelnet Loans customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Nelnet Loans:

Need to inquire about why the save plan estimate payments are much higher than I calculated
I need to learn how I can sign up for the new SAVE plan. I was filling out the applicat...
Need clarification on a payment discrepancy
Need help with student loan issue. Waiting for approval for something and need to quest...
I need to speak to a representative about my student loans. I was just on hold for * ho...
I have veen trying to connect with nelnet about my issues not being able to create an a...
question about my student loans
I’m my loans were switched to Nelnet & they don’t have any of my previous ** years of p...
Need to talk with an agent and it is saying they are closed when they are not.
No one answered and online is down
Hi I want to pay off one of my loans in full today
I am still unemployed. All my informations in your file is still the same. My account...
Government payout for student loan showed paid in full of **,** and then it said still...
More customer issues

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Nelnet Loans contact information - compared

Above are our top recommendations for how to contact Nelnet Loans, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Nelnet Loans by looking at which ones are the fastest and which ones other customers recommend the most for solving Nelnet Loans customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Nelnet Loans across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
Customer Service
2 mins339
Online Help at
Customer Service
< 2 hrs374
Customer Service
2 mins332
Live Chat at
Customer Service
7 mins274

Does GetHuman work with Nelnet Loans?

GetHuman does not work with Nelnet Loans's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Nelnet Loans at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Nelnet Loans's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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