Contact Mattel

The best of the 3 ways to get in touch with Mattel by GetHuman

Mattel Phone Number
800-524-8697 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Mattel rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Mattel Live Chat
Unfortunately, Mattel does not offer live chat as a channel for customer service at this time.

Mattel contact information - compared

Above are our top recommendations for how to contact Mattel, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Mattel by looking at which ones are the fastest and which ones other customers recommend the most for solving Mattel customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mattel across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
8 mins25
Online Help
Customer Service
< 2 hrs8
Customer Service
3 mins50

Does GetHuman work with Mattel?

GetHuman does not work directly with Mattel's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!