Contact Mattel

The best of the 3 ways to get in touch with Mattel by GetHuman

Mattel Phone Number
800-524-8697 · Customer Service
GetHuman features available:
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  • Current hold time
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  • Fastest way to talk to a real Mattel rep
  • Pro tips & talking points
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Mattel Live Chat
Unfortunately, Mattel does not offer live chat as a channel for customer service at this time.

Mattel contact information - compared

Above are our top recommendations for how to contact Mattel, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Mattel by looking at which ones are the fastest and which ones other customers recommend the most for solving Mattel customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mattel across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-524-8697
Customer Service
8 mins25
Online Help
Customer Service
< 2 hrs8
https://service.mattel.com/us/LiveChat.html
Customer Service
3 mins50

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