Nationwide Insurance Phone Number

Calling Nationwide Insurance customer service faster by GetHuman

800-421-3535
Customer service
Current Wait: 7 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt, ignoring messages.

Reasons customers like you called recently

Unlock login to my pet portal ... my account is locked out
Change state of personal auto policy
Update insurance policy
I want to check on a claim. A list was supposed to be emailed to my wife with a list of...
Insurance on a newly purchased vehicle
I want to get a new policy
I need help getting a quote
Hi,my name is John Thomas. I reside at **** Lancaster-Newark Rd. NE Apartment ** Lancas...
Need to cancel my insurance
Why hasn’t my payment cleared yet???
I need insurance on a car now!
Automobile vandalized
Need a extra day to pay insurance
My card is dead no money on it i got another card to pay my insurance
Need to speak with representative
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Nationwide Insurance's Phone-Based Customer Care

Nationwide Insurance is an insurance and financial services company that operates in the United States. As one of the oldest insurance companies in the U.S., it isn't surprising that it receives lots of customer service calls each and every day.

Why Do People Call Nationwide Insurance Customer Support?

People call Nationwide Insurance for a range of reasons, including:

  • Questions about Nationwide Insurance services
  • Claims issues
  • Investment questions
  • Questions about billing
  • Filing a complaint

Best Practices for Calling Nationwide Insurance Customer Service

There are several things that you can do to help ensure that your call to Nationwide Insurance is handled quickly and professionally:

  • Call the right number. Like most major corporations, Nationwide Insurance has multiple divisions, each with its own customer service number. Verify that you are calling the correct number by checking out your latest statement from Nationwide Insurance or checking out Nationwide's website.
  • Before calling, assemble relevant documentation, including insurance policies, billing statements, and communications between you and Nationwide Insurance regarding your issue.
  • If you are requesting technical assistance in using Nationwide Insurance's website, be in front of your computer or on your device so that you can troubleshoot along with the agent.
  • Have pen and paper handy so that you can take notes during your call. Notes can come in handy if you have to escalate your case.

How do Consumers Feel About Calling Nationwide Insurance Customer Service?

A review of online and news media sources indicates that Nationwide Insurance customers appear to be reasonably happy with the level of customer service provided by Nationwide. There are no discernable patterns of complaints regarding customer support.

What Kind of Issues can a Nationwide Insurance Customer Service Representative Resolve?

Nationwide Insurance customer service representatives can address many issues, including starting, changing, and canceling policies, providing investment account information, opening new claims, tracking claims, answering questions billing issues, tracking payments, and more.

What Can't Be Resolved With a Call to Nationwide Insurance Customer Service?

A Nationwide Insurance customer support agent can't make determinations about insurance claims and doesn't set premium rates. The agent also isn't responsible for investment decisions. If you have issues with your insurance policy or investment accounts, you may need to speak to your personal advisor or insurance agent.

What Should You Do If You Have an Unsuccessful Call with Nationwide Insurance?

If your call to Nationwide Insurance customer service does not resolve your issues or answer your questions, don't fret. You have several options when dealing with Nationwide Insurance, so don't assume that your experience is the end of the matter.

  • Before calling back, review your notes from your original phone call to Nationwide Insurance. If you chose not to take notes during your original call, jot down what you remember from the conversation. Having these notes can help keep your next conversation on track. It can also help you identify areas of miscommunication or misunderstanding.
  • Next, call Nationwide Insurance back. Customer service agents have different levels of experience and training. The next representative you speak to may be able to resolve your concerns, provide answers or escalate your case.
  • If your next call doesn't resolve your issue, try getting in touch another way. One option is to email the company. Another is to reach out via social media.
  • Your insurance agent or financial advisor may also be able to advocate on your behalf.
  • If escalating your case doesn't work, contact the agency in your state that regulates insurance companies or financial services. Filing a complaint can be a slow process, but it can be effective, particularly if you are not the only person complaining about the same issue or the same company.

Customer Number 800-421-3535 - by the Numbers

Phone number to dial800-421-3535
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages.
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication87%
Quality of help70%
Customer votes439
Information last updatedSun Apr 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Nationwide Insurance's Best Toll-Free/800 Customer Phone Number

This is Nationwide Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nationwide Insurance agent. This phone number is Nationwide Insurance's Best Phone Number because 2,484 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-421-3535 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Nationwide Insurance we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Nationwide Insurance has 2 phone numbers. It's not always clear what is the best way to talk to Nationwide Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Nationwide Insurance - by phone or otherwise

While 800-421-3535 is Nationwide Insurance's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Nationwide Insurance customers, is by calling their 800-848-6331 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-848-6331 for Customer Service. If you think this information is inaccurate or know of other ways to contact Nationwide Insurance please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Nationwide Insurance.

What is GetHuman's Relationship to Nationwide Insurance?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Nationwide Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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