Are there any warranty options for Mattel products?

Asked 6 months ago
Yes, Mattel offers warranty options for their products. They understand that customers expect high-quality toys and games, and they stand behind the products they create. Mattel provides a limited warranty that covers manufacturing defects for a specified period from the date of purchase. This warranty ensures that if any issues arise due to faulty materials or workmanship, customers can get a replacement or repair. To benefit from the warranty, customers must maintain proof of purchase and contact Mattel's customer service within the specified warranty period. However, it is important to note that the warranty does not cover damage caused by misuse, accidents, or normal wear and tear. Mattel remains committed to customer satisfaction and strives to resolve any concerns promptly through their warranty options.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Mattel?

If you need to call Mattel customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Mattel

Mattel

Find a list of many popular Mattel questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call MattelMattel Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!