Contact Macy's Credit Card

The best of the 7 ways to get in touch with Macy's Credit Card by GetHuman

Macy's Credit Card Phone Number
800-289-6229 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Macy's Credit Card rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Macy's Credit Card Live Chat
Macy's Credit Card customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Macy's Credit Card:

I can't find my password so I can't place my order
I have not yet received my card.
Checking on turn down for credit letter I received I didn’t apply for credit
I’d like to pay for my Macy credit card bill
I am out of country and I was trying to check my credit balance and was trying to make...
My shipping address is wrong
I need a new credit balance refund check
Want to pay off credit card balance
cancel and replace card. card is lost*taken
Lost card. need to cancel and replace
More customer issues

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Macy's Credit Card contact information - compared

Above are our top recommendations for how to contact Macy's Credit Card, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Macy's Credit Card by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's Credit Card customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's Credit Card across the following mediums: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
800-289-6229
Customer Service
10 mins206
877-204-7996
Amex Card Customer Service
10 mins286
https://www.macys.com/account/signin
Customer Service
60 mins330
Online Help
Customer Service
< 12 hrs15
888-431-6229
Billing
2 mins177
creditservices@macys.com
Customer Service
< 2 hrs320
513-573-7912
International Customer Service
10 mins416

Does GetHuman work with Macy's Credit Card?

GetHuman does not work with Macy's Credit Card's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Macy's Credit Card at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Macy's Credit Card's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Macy's Credit Card at a Glance

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