Contact Macy's Credit Card

The best of the 7 ways to get in touch with Macy's Credit Card by GetHuman

Macy's Credit Card Phone Number
800-289-6229 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Macy's Credit Card rep
  • Pro tips & talking points
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Macy's Credit Card Live Chat
Macy's Credit Card customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Macy's Credit Card:

I got approved for a credit card are they going to mail me one
Trying to figure out the interest rate on my card. *I was less to believe my purchase w...
There’s a fraudulent charge on my card **** for $*** at Macy’s. I am traveling out of t...
Checking status of investigation on charges made on my credit card
I need my credit card number for my in store card and I would like an in store Macy’s c...
Haven’t received Credit card in the mail wanting to pay my bill
Want to know balance and when due. Have not received a statement since purchase
Update address and landline phone number. I am moving on May **th ****
I've misplaced my card, could you send me a new one please? Also I'd like to ask that m...
Need all three credit bureaus to report card. Only Equifax is doing so now..
I have not received a credit card from you and can not set up an online account to pay...
I have a few questions on returning an Item
More customer issues

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Macy's Credit Card contact information - compared

Above are our top recommendations for how to contact Macy's Credit Card, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Macy's Credit Card by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's Credit Card customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's Credit Card across the following mediums: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
800-289-6229
Customer Service
10 mins206
877-204-7996
Amex Card Customer Service
10 mins350
https://www.macys.com/account/signin
Customer Service
60 mins260
Online Help
Customer Service
< 10 hrs79
888-431-6229
Billing
2 mins241
creditservices@macys.com
Customer Service
< 2 hrs250
513-573-7912
International Customer Service
12 mins352

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Contacting Macy's Credit Card at a Glance

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