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LinkedIn Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access LinkedIn customer support.
Q:

How do I contact LinkedIn customer service?

A:LinkedIn does not have a customer service phone number, but you can contact them through live chat, X / Twitter, or their website.
Some customers prefer live chat even to a phone call. The full list of ways to contact customer service are listed below, and the Editor also left some notes that might be helpful.
Q:

Does LinkedIn offer 24 hour customer service?

A:Not by phone. But you can contact LinkedIn 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact LinkedIn Customer Service

There are other ways to contact LinkedIn customer service besides the phone. Below we list them by medium, from most to least popular.

LinkedIn Customer Service Live Chat

linkedin.com - Customer Service
Use this link to launch live chat at the bottom of the page
Mon-Fri 9am-5pm EST
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, LinkedIn provides this option.

Customer Service on X (formerly Twitter)

@LinkedInHelp - Customer Service
Company customer service Twitter handle
24 hours, 7 days
LinkedIn, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Help Desk / Web Support

linkedin.com - Customer Service
Use this link to submit your issue to them online
24 hours, 7 days
As a last, sometimes only, resort- LinkedIn customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with LinkedIn?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with LinkedIn, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

How Do I Recover My LinkedIn Account If I No Longer Have Access to the Email on the Account?

This article describes what you need to do if you can no longer access your LinkedIn account because you can no longer access the email you linked to the account. Detailed instructions for the recovery procedure are provided. A government ID and a cell phone will be necessary to complete the instructions.

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There are several reasons why LinkedIn might have restricted your account, including excessive page views, illegal activity, and copyright violations. It will also restrict it if it thinks your account has been hacked. To appeal the restriction, you can just follow the prompts from the restriction notification.

How Do I Make My LinkedIn Account Inactive?

LinkedIn allows users to connect with professionals, find jobs, and access industry news. If you need a break from the platform, you can deactivate your account temporarily without deleting it. To do this, log in to your LinkedIn account on a web browser, go to the "Settings and Privacy" section, select "Account Preferences," then click on "Hibernate Account." You can provide an explanation for deactivating your account if you wish, but it is optional. Enter your account password and click "Hibernate Account" to complete the process. If you encounter any issues, you can contact LinkedIn customer support for assistance.

Top LinkedIn customer problems and solutions

Click the link above to get answers to just about any LinkedIn customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Calling this LinkedIn Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Oct 23, 2024

Linkedin is a social networking site for professionals and job seekers. With over 630 million users worldwide, it isn't surprising that Linkedin gets a lot of requests for customer service each and every day.

It should be noted that Linkedin does not offer phone-based customer support. Customer service requests go through its online help center or through its Twitter account.

Why Do People Contact Linkedin Customer Support?

People contact Linkedin customer support for a range of reasons, including:

  • Technical support
  • Questions about premium accounts
  • Help with canceling and changing accounts
  • Questions about billing issues
  • Reporting fraud or scams
  • Reporting hacked and impersonation accounts

Best Practices for Calling Linkedin Customer Service

While there are phone numbers for Linkedin available, they do not connect you to customer support. Instead, you'll be directed to Linkedin's online help center.

The help center is robust and you will usually be able to find an answer to your question as well as step-by-step instructions for resolving it. If you can't find a resolution, you'll have to visit Linkedin's help forum. You can connect with other users as well as Linkedin customer service moderators by posting a query. If your case requires personalized customer service from a Linkedin representative, you'll be informed on the forum.

Before visiting the help forum, make sure you have access to what you need to complete your request. This may include documentation in the form of billing statements or invoices, copies of communication with Linkedin representatives, or screenshots that demonstrate issues that you are having with the platform.

How do Consumers Feel About Contacting Linkedin Customer Service?

Many Linkedin users are frustrated by Linkedin's failure to provide personalized customer support in the form of live chat, phone support or even direct email support. Still, they recognize that the help center is one of the best of its kind. Furthermore, the help forum is extremely responsive.

Another advantage to forum-based customer service is that you will have a record of your conversation. Unlike a phone-based service, in which representatives are not accountable for promises made or directions given, you will have a full transcript of your communications with Linkedin customer service. This can be very useful if you have to escalate your case or apply to your credit card company for a chargeback.

What Kind of Issues can Linkedin Customer Service Representative Resolve?

Linkedin customer service representatives can resolve most issues that Linkedin users have, largely because Linkedin is an entirely online service. They can assist with technical support issues, research billing questions, answer questions about best practices and address issues of hacking, fraud, scams and impersonations.

What Can't Be Resolved by Linkedin Customer Service?

As a social and professional networking site, Linkedin customer service is unable to address interpersonal conflicts on the site. If you have a problem with another user or business and there is no actual violation of Linkedin's terms of service or guidelines, the best that a customer service representative can do is advise you to block that profile.

What Should You Do If You Have an Unsuccessful Contact with Linkedin?

If you find that Linkedin's help forum isn't working for you, don't give up. You may still have options.

First, review your exchanges with Linkedin's forum moderators. Try to identify areas in which communications may have been muddled or there was a misunderstanding. You can use this information as you escalate your case.

Next, try writing back. Highlight areas of misunderstanding and ask for clarification.

Another option is to get in touch with Linkedin via Twitter. Customer service specialists are available on Twitter to provide support. You can direct message Linkedin and ask for assistance. In some cases, this may be more effective than trying to get a resolution through the forum.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Conclusion and closing notes

You came here to see LinkedIn's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a LinkedIn agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact LinkedIn anyways and help you with your issue. Over the last 18 months, 223,290 customers like you have come in search of a phone number for LinkedIn and helped us confirm they don't have one. Common reasons that people try to call LinkedIn customer support department include Delete Account, Recover Account, Account Restricted, Refund a Charge, Upgrade/Downgrade Account and other customer service issues. Rather than trying to call LinkedIn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or twitter or chat. Unfortunately, right now LinkedIn doesn't have any phone numbers. It's not always clear what is the best way to talk to LinkedIn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If LinkedIn Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for LinkedIn, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from LinkedIn customers like yourself.

GetHuman does not provide call center services or customer support operations for LinkedIn. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LinkedIn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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