LinkedIn Customer FAQ

If you're unable to log in despite completing document verification, there might be an issue with your account status or credentials. Ensure you're using the correct email and password. If the problem persists, there may be additional verification steps required. Please check the link to the most up-to-date contact information right here on this page for assistance.

Recovering a LinkedIn account without access to the registered email is straightforward. Begin by proving your identity—ensure you have a smartphone and a government-issued ID. Log in using an alternative phone number or email if available, or select "Forgot password?" and follow the prompts. If

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address on desktop or on mobile and how to make it your primary email. You can do this using your desktop or mobile, from your browser or the LinkedIn app.

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There are several reasons why LinkedIn might have restricted your account, including excessive page views, illegal activity, and copyright violations. It will also restrict it if it thinks your account has been hacked. To appeal the restriction, you can just follow the prompts from the restriction notification.

To cancel a LinkedIn account for someone who has passed away, you need to report the profile and provide information about the account holder's death. LinkedIn may require documentation, such as an obituary or death certificate, to process the request. You can follow the steps outlined in their Help Center for memorializing or deleting accounts of deceased members.