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LinkedIn Customer FAQ

Top Answers & How-to Guides

How do I Contact LinkedIn Customer Service?

The question we are asked most often is about how to talk to LinkedIn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address...
Ask any question you have about LinkedIn customer service, get an answer now.

Recent LinkedIn Customer Questions

I am unable to add email id in my linked in profile

If you're having trouble adding an email address to your LinkedIn profile, follow these steps: 1. Login to your LinkedIn Account. 2. Click on the 'Me' icon at the top of your LinkedIn homepage, then click 'View profile'. 3. Tap on the 'Contact' icon, located right below your profile picture and headline. 4. When the 'Contact Info' window opens, click on the 'Add' button in the 'Email Addresses' section. 5. Enter the new email address in the text box and your LinkedIn password for confirmation, then click 'Done'. Ensure that the email is valid, because LinkedIn will send a confirmation email to the new email address you've provided. Please note that your account must be in good standing to change its email.
Asked Jun 8, 2024 12:44 PM

I need help in cancellation of my linkedin premium as i am not able to cancel from it from profile due to my card blockage since last month

To cancel your LinkedIn Premium subscription, you need to visit the Settings & Privacy page when signed into your account. From there, click on the "Account" tab, then under the "Account management" section, select "Close or pause your LinkedIn Premium subscription". You will be asked to provide a reason for your cancellation. Select one of the provided reasons and click on "Continue". After this, you'll have to confirm your cancellation. Despite any previous issues with your credit card, this action should successfully cancel your Premium subscription. If you are having issues with this process, you can use the link on this page to access the most up-to-date contact information for LinkedIn. Hopefully, this helps!
Asked May 29, 2024 9:53 PM

It won’t let me get passed the human verification spot

We're sorry you're having trouble with the human verification on LinkedIn. Sometimes, the CAPTCHA can be sensitive. Make sure to type the characters exactly as they appear. Changing to another browser might also help. If you're visually impaired, there should be an audio option for the CAPTCHA. Please be aware that it could also be an issue with cookies. Check your browser’s settings to make sure both JavaScript and cookies are enabled. You may also want to clear your browser's cache and cookies. If the problem persists, restart your device or try connecting from a different internet connection. Please remember to avoid multiple rapid attempts as that could trigger a security lock on your account.
Asked May 28, 2024 6:20 AM

My LinkedIn account is temporarily restricted .how long it takes to reactivate

The duration of a temporary restriction on LinkedIn can vary. It usually remains in effect until the issue that caused the restriction is resolved. This could be a few hours to a few days, but may take longer in some cases. Resolution typically involves LinkedIn's Trust & Safety team reviewing the situation, which can take a bit of time. If you've already resolved the issue that caused the restriction, such as verifying your email address or acknowledging that you've read their rules, your account might be restored more quickly. It's important to understand and follow LinkedIn's policies to avoid future restrictions.
Asked May 27, 2024 11:20 PM

Have two accounts; need to delete one.

To delete one of your LinkedIn accounts, follow these steps: 1. Sign in to the account you want to delete. 2. Click your profile icon at the top of LinkedIn. 3. In the drop-down menu, select 'Settings & Privacy'. 4. In the 'Account Management' section, select 'Change' next to 'Close account'. 5. Fill in the reason for deleting the account and confirm. Please ensure you're deleting the correct account as the action is irreversible. If you have any important information or connections on the account you plan to delete, ensure you have transferred them to the other account beforehand.
Asked May 23, 2024 7:28 PM

Help me with my LinkedIn customer service issue

Posting Jobs

How Do I Post a Job in LinkedIn?

If you're looking to hire an industry professional, LinkedIn's recruiter tools can help you. You can find potential candidates for...

Account Issues

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address...

How Do I Change My Payment Method on LinkedIn?

There are several ways to change your payment method on LinkedIn, and it can be done right from your account. Remember that you must...

How Do I Get a Refund from LinkedIn?

LinkedIn provides many subscription services for job seekers and those looking to hire. There are basic free plans for those looking...

How Do I Recover My LinkedIn Account If I No Longer Have Access to the Email on the Account?

This article describes what you need to do if you can no longer access your LinkedIn account because you can no longer access the email...

Choosing Services

How Do I Pick the Best Travel Agent?

Travel agents have varying levels of experience and are not licensed by state authorities. It is up to you to ask questions and determined...

Account Management

How Do I Make My LinkedIn Account Inactive?

LinkedIn allows users to connect with professionals, find jobs, and access industry news. If you need a break from the platform, you...

How do I cancel LinkedIn premium?

To cancel your LinkedIn Premium subscription, go to your profile icon on top of your LinkedIn page and follow these steps on a desktop:...

How do I recover my LinkedIn username and password?

LinkedIn is a social media platform for professionals used by companies to grow their network. Signing up is free and requires an email...

How do I reactivate my LinkedIn company page?

A LinkedIn company page allows for sharing business news and connecting with professionals. To reactivate an inactive page, go to the...

How do I upgrade or downgrade my account on LinkedIn?

LinkedIn offers various premium and paid subscriptions for users, such as Recruiter Lite or Premium Business. You can choose annual...
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