Contact Kay Jewelers

The best of the 3 ways to get in touch with Kay Jewelers by GetHuman

Kay Jewelers Phone Number
800-527-8029 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Kay Jewelers rep
  • Pro tips & talking points
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Kay Jewelers Live Chat
Kay Jewelers customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Kay Jewelers:

Wrong shipping address on my order
Trying to see if a pearl shape * carat diamond and baguette ring online for ** **
I received my order today and a stone is missing.. the ring size is to a little too small
Good afternoon, I work with a facilities maintenance company who services Trulieve stor...
I recently wanted to apply for an in-store Kay jewelers credit card I have a credit fra...
Could you tell me why my order was canceled
Went to one of your stores Chesapeake Virginia salesman said that you guys did not sell...
I saw a piece of jewelry I would like to order online but I can’t find it anywhere in t...
I’d like to know if my order can arrive before Christmas
id like to know if my order can be shipped out before Christmas
Store sold us a ,* karate ring and now I'm told it's a * in a half karate ring. I want...
Good Morning, My name is Gregory Stachacz. I am a Kay jeweler and outlet customer. This...
I ordered a necklace last night online and I realized this morning it's the wrong neckl...
Hi, I was pre-approved for $**** but I have no card , I believe I finished my applicati...
More customer issues

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Kay Jewelers contact information - compared

Above are our top recommendations for how to contact Kay Jewelers, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Kay Jewelers by looking at which ones are the fastest and which ones other customers recommend the most for solving Kay Jewelers customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Kay Jewelers across the following mediums: Phone, Web, Chat.

Phone number / contactWaitVotes
800-527-8029
Customer Service
16 mins397
Online Help
Customer Service
< 2 hrs102
Live Chat
Customer Service
2 mins146

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