Contact Hotels.com

The best of the 5 ways to get in touch with Hotels.com by GetHuman

Hotels.com Phone Number
800-346-8357 · Customer Servicehttp://www.hotels.com · New Customers
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Hotels.com Live Chat
Unfortunately, Hotels.com does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Hotels.com:

I need to speak to an agent to speak with the hotel management, in order to get an refund.
Refund on Covid cancellation hotel
I booked a ** dollar a night hotel from hotels.com. super * Austell, GA. The pictures o...
Hotels.com took money from my credit card but then said the hotel was already full
Hotels.com overbooked us at Best Western NOrtheast. They called us as we were traveling...
We were called that our reservation * ************* was over booked and that we didn’t...
On Thursday evening a made a reservation at Marriott in Houston. I had a medical proced...
mysterious charge on credit card statement and no one ever answers the phone and no ema...
Checking to see if I can cancel non refundable room emergency
I arrived at the hotel I booked for last night and I found huge cockroaches. I couldn’t...
dueanemergencystayed*nightsatweyinsaitfrancisinsabfrancuscobooked*toldtocontatyouforcre...
My account doesn’t show credit for one of the two nights I stayed at the property in th...
I booked a night at AmericInn in Sheboygan wisconsin for the wrong dates. I can’t get a...
Being charged more for being a hotels.com member . Then a non member by **.**
Wanted to know how I get the $**.** that they took to hold during my stay that they tol...
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Hotels.com contact information - compared

Above are our top recommendations for how to contact Hotels.com, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Hotels.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Hotels.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Hotels.com across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
800-346-8357
Customer Service
68 mins139
customercare@hotels.com
Customer Service
< 38 hrs228
Online Help
Customer Service
< 31 hrs244
Online Help
New Customers
< 1 min104
http://www.hotels.com
New Customers
< 1 min194

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