Contact Hotels.com

The best of the 5 ways to get in touch with Hotels.com by GetHuman

Hotels.com Phone Number
800-346-8357 · Customer Servicehttp://www.hotels.com · New Customers
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Hotels.com Live Chat
Unfortunately, Hotels.com does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Hotels.com:

I have been a loyal customer of Hotels.com. I recently had stamps and * reward night ex...
Didnt receive refund from febuary ** - ** ****
I would like to change hotel if possible at no charge.**When I made my reservation, I w...
Wasn't refunded for cancelation
It made our reservation for yesterday and today and we meant for today and tomorrow
How do I find out what hotels are available with handicapped facility rooms including w...
My gift card not accepted for hotel reservation.
Trying to get my money back and the virtual chat is no help. Can’t get over clearly to...
Need help combining gift cards to use
We need to cancel the hotel booking
The hotel doesn't have an elevator and my companion can't use the stairs. I don't wish...
I need to cancel my reservation due to illness. The hotel told me to contact hotels.com...
I have * stars out of ten to get that free room and I know they not letting any booking...
Need to reset the password on my account and was unable too do so through the regular p...
I got a room thru hotels.com I got confirmation number but when I got to the hotel supe...
More customer issues

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Hotels.com contact information - compared

Above are our top recommendations for how to contact Hotels.com, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Hotels.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Hotels.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Hotels.com across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
800-346-8357
Customer Service
68 mins139
customercare@hotels.com
Customer Service
< 38 hrs273
Online Help
Customer Service
< 31 hrs155
Online Help
New Customers
< 1 min149
http://www.hotels.com
New Customers
< 1 min105

Does GetHuman work with Hotels.com?

GetHuman does not work with Hotels.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Hotels.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Hotels.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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