Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Customer Service
GetHuman features available:
Current hold time
Remind me when call center opens
Fastest way to talk to a real Fitbit rep
Pro tips & talking points
Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
More general info: Fitbit Customer Service

Recent reasons customers contacted Fitbit:

"i have the original fitbit flex, and my wristband is wearing..." · 15d ago
"My Fitbit bought at sport chek in red deer alberta ,feb **th..." · 19d ago
"I have lost the charger for my Fitbit Ionic and would like to..." · 21d ago
"My strap on my Fitbit Charge * is coming apart by the face. I..." · 23d ago
"Do you sell replacement chargers" · 23d ago

Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.
Phone number / contact
Customer Service
10 mins
Online Help
Customer Service
< 7 hrs
Customer Service
< 52 hrs
Customer Service
47 mins
Customer Service
11 mins
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