Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Customer Service
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

After * months of wear, the buckle side of the band broke. Re... · 2d ago
I bougt a fitbit Alta HR Special Edt. (S, Rosegold Pink) for... · 2d ago
the band is broken where it attaches to the watch I need a ad... · 3d ago
My charge * when it comes out charge it dies · 3d ago
Just wondering if you tell me why my Fitbit charges by when I... · 3d ago
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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.
Phone number / contact
Wait
Votes
877-623-4997
Customer Service
10 mins
2029
Online Help
Customer Service
< 7 hrs
302
support@fitbit.com
Customer Service
< 52 hrs
74
@FitbitSupport
Customer Service
47 mins
347
http://help.fitbit.com/?cu=1
Customer Service
14 mins
115
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