Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

Are you sending annual report for ****. I received **** and really look forward to what...
J'ai fait une commande au d*but de la semaine et quand je regarde l'*tat on me dit qu'e...
Hello.*I have a problem with my Fitbit charge *, the battery drains out in under * hour...
please can someone help me with my issue as I feel I'm getting nowhere! I oredered a fi...
Would like to know who I can contact or talk to about a Health Fitness program support...
I accidently deleted my fitbit app from my Galaxy * cell phone. How do I get it back i...
my fitbit wrist watch not displaying any thing charged fully but nothing on screen
Have a new fitbit charge * .*When entering my gmail and password the message says that...
Cant connect to fitbit get to the * digit part and i get an error something went wrong...
Just got a fitbit inspire *. I wanted to track a walk. How do I stop it after my walk o...
Charge * screen is too dim to read at all
I bought Fitbit watch a week ago and everything was ok but I open the app today I got t...
I set the exercise to bike, hit start and then the start button and the charge * starte...
My fit bit stopped working. At first the screen just had all kinds of scribble & I viol...
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
Customer Service
10 mins2029
Online Help
Customer Service
< 7 hrs228
Customer Service
< 52 hrs134
Customer Service
47 mins273
Customer Service
14 mins55

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Contacting Fitbit at a Glance

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