Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Customer Service
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

Fitbit Charge * will not re-sync to my supported Android phon... · a day ago
Hi my fitbit has suddenly got an odd symbol on it a long thin... · a day ago
Fitbit versa battery life issues · a day ago
My steps are not being counted or stairs ... I turned off and... · a day ago
I just fully charge my fitbit (Charge).*When i press the butt... · 2d ago
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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.
Phone number / contact
Wait
Votes
877-623-4997
Customer Service
10 mins
2029
Online Help
Customer Service
< 7 hrs
303
support@fitbit.com
Customer Service
< 52 hrs
75
@FitbitSupport
Customer Service
47 mins
348
http://help.fitbit.com/?cu=1
Customer Service
7 mins
114

Contacting Fitbit at a Glance

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