Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Customer Service
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Pro tips & talking points
Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
More general info: Fitbit Customer Service

Recent reasons customers contacted Fitbit:

"I just need Fitbit email address" · 9d ago
"Alta HR says it’s syncing but nothing is changing" · 10d ago
"It won’t sync - when trying to Sync my Fitbit - burden was I..." · 10d ago
"how do I tell if it is charging and when it is done - when tr..." · 13d ago
"The strap keeps falling off" · 13d ago
See all customer issuesI need to contact Fitbit about an issue

Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.
Phone number / contact
Wait
Votes
877-623-4997
Customer Service
10 mins
2029
Online Help
Customer Service
< 7 hrs
305
support@fitbit.com
Customer Service
< 52 hrs
77
@FitbitSupport
Customer Service
47 mins
350
http://help.fitbit.com/?cu=1
Customer Service
12 mins
112
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