Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Customer Service
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

Not taking to Wi-fi page after entering PIN. so did Factory R... · 7h ago
I received a Fitbit Alta in January **** as a gift, so no rec... · 10h ago
I previously had a ONE fitbit for over * years and when I wal... · 11h ago
The average on the Fitbit app, how far back is that for pleas... · 12h ago
Fitbit Charge * will not hold a pairing. Now it won't pair... · 13h ago
More customer issuesHelp me with my issue

Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.
Phone number / contact
Wait
Votes
877-623-4997
Customer Service
10 mins
2029
Online Help
Customer Service
< 7 hrs
307
support@fitbit.com
Customer Service
< 52 hrs
79
@FitbitSupport
Customer Service
47 mins
352
http://help.fitbit.com/?cu=1
Customer Service
9 mins
110

Contacting Fitbit at a Glance

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