Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Customer Service
GetHuman features available:
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

two days ago my charge * quit tracking sleep. how can this be corrected? Thanks.
My Fitbit Charge * will not light up. I still get the prompt ** minutes before the hour...
J'ai change de la montre Alta a la montre Inspire HR mais dans mon compte je ne suis pa...
J"ai chang* de montre de la Alta * la Inspire HR et je n'arrive pas * l'installer. *a...
Have tried to recharge my Fitbit will not charge. Have tried to reset,changed...
I cant get my deezer music to transfer over to my Fitbit device
My Fitbit charge * will be a year old this month..the fading of the information is wors...
We have a fitbit account for Nick and Sally Schaefer at
I have been a Fitbit customer for years BUT fell off the wagon (re: steps ...and exerci...
I lost my fitbit password please help to reset my fitbit versa *
i have no details for today on my fitbit app and it will not sync to my fitbit. I have...
I have a "clock error' on versa **I don't have a mobile app*How do I fix it?
How do reset the steps on Fitbit charge *
My fitbit stopped working
Appalling initial experience! I bought Fitbit Inspire and had major issues getting it t...
More customer issuesHelp me with my issue

Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.
Phone number / contact
10 mins
< 7 hrs
< 52 hrs
47 mins
12 mins

Does GetHuman work with Fitbit?

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Contacting Fitbit at a Glance

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