Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

I want the watch on my luxe to show the correct time
I just bought a Versa * charger. I was informed that my receipt and info will be in my...
Bonjour**Actuellement depuis * jours la synchronisation entre mon portable et me montre...
Ordered Fitbit Charge* through my insurance company. Received tracker without charging...
I want to repair my Fitbit.
I send an email with questions yesterday, need a reply but would prefer for someone to...
I lost my email ,how to reset
I need to export data from my Android phone to an Excel spreadsheet. The data involves...
I do not want to renew my subscription. I have an allergy to the band. Have not used it...
I was gifted a fit bit inspire * I do not want it because I already have a good Fitbit...
Still having heard anything since December **** about my fitbit ionic recall I done all...
Can’t access premium account because I do not have access to the phone number it was se...
I cannot access my premium account because I no long have access to my old phone number
I don’t know if my question is relevant to this forum*But I am interested in purchasing...
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
Customer Service
10 mins2029
Online Help
Customer Service
< 7 hrs272
Customer Service
< 52 hrs44
Customer Service
47 mins317
Customer Service
7 mins11

Does GetHuman work with Fitbit?

GetHuman does not work with Fitbit's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Fitbit at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Fitbit's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Fitbit at a Glance

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