Contact Etsy

The one way to reach Etsy by GetHuman.

Etsy Customer Service Help Online
Your best option for resolving your Etsy customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Etsy help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Etsy Phone Number
Etsy doesn't have a phone number, which is a shame.
Etsy Live Chat
Unfortunately, Etsy does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Etsy:

I am trying to buy an item on Etsy. When I try to pay for it a red message comes up sa...
I ordered dallas cowboys sneakers went through the process. They took the money from my...
I haven't received my order yet. I ordered a mask the first of April.
I have not received my order
I, Bridgette Cooper, am reaching out to you concerning Order *********** and Tracking...
I received what I can only describe as a "phishing" email to my personal email address...
No goods received or no contact after three weeks
Hello Etsy*I hope you move on*My account on your esteemed platform has been closed and...
Can I get someone to tell me about my items I purchase what can I get my money back
Hello. I am asking for your immediate help with a completely inappropriate review a bu...
I was wanting to order a mothers day gift matching attire mom and son I do not see how...
Someone tried to use my card and I need to see if I can get a refund my number is...
I reported my issue this morning April **. *No one has got in touch with me.*Order numb...
Someone fraudulently used my card on your website & when my bank tried to reimburse to...
Hi, I started an etsy store, this is the first store, before that I had no store on ets...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Etsy, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Etsy, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Etsy Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Medicare page. Or look at our Contact Western Union page. We can't really provide this kind of help if you're looking to contact Etsy because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Etsy?

GetHuman does not work directly with Etsy's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Etsy at a Glance

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