Contact Etsy

The one way to reach Etsy by GetHuman.

Etsy Customer Service Help Online
Your best option for resolving your Etsy customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Etsy help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Etsy Phone Number
Etsy doesn't have a phone number, which is a shame.
Etsy Live Chat
Unfortunately, Etsy does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Etsy:

Hi *I didn’t receive my orders and as well I send email and message to the seller *But...
My customers are receiving an incorrect email and I need to know how to stop them. They...
I was gifted free shipping on my next purchase, I pressed the button to apply and made...
Hi***I don't know why i can't finish purchase in Esty. what's problem with my acount?*w...
Hey, my name is Yassine, and before * months I applied to work with Etsy (Sell T-shirts...
My abandoned cart and recently favorited coupons are not being issued. Can you please...
By mistake I placed two orders for the ***** could you please cancel onw? email me ba...
Account suspended .without notification. Email and explanation..please help restore
My account ID couldn't be verified, despite uploading a valid passport.
So I was going to buy something but changed my mind and exit the app but i check my cre...
Where’s my item no updates since purchasing **********
I got charged unknown fees after account closure. **My account was notified to be close...
I have * questions. First, I opened a new store on etsy. However, my store does not app...
user using threatening language
I placed an order with you on June **th and still have not received my order of glasses...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact Etsy, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Etsy, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing Etsy Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Citibank page. Or look at our Contact Costco page. We can't really provide this kind of help if you're looking to contact Etsy because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Etsy?

GetHuman does not work directly with Etsy's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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