Contact Earthlink

The best of the 10 ways to get in touch with Earthlink by GetHuman

Earthlink Phone Number
888-327-8454 · Customer Service833-657-0732 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Earthlink rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Earthlink Live Chat
Earthlink customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Earthlink:

I got what appears to be a threat of Earthlink service cancellation.**Here's a c&p of i...
Trying to email photos from my phone to my Earthlink account, and they're not going thr...
I want to change my bill payment plan because someone stole my debit card and card has...
I'm trying to ship my router back I didn't receive a return shipping label
Would like to cancel please
Trying to pay my account but I have no account number? I have a order number ***********
I cannot get any email. Last received last Wednesday. That is through app and on line...
I need a return lable for eartlink equipment that i can print. Internet modem.
I called earthlink this past Monday because my internet speed has slowed down knocking...
I'm trying to pay my bill
Our internet is down. My husband is awaiting kidney transplant and we need internet ser...
Pay bill of $**.** by debit card.
I need printed labels to return your equipment my email address is *****@***.com
More customer issues

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Earthlink contact information - compared

Above are our top recommendations for how to contact Earthlink, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Earthlink by looking at which ones are the fastest and which ones other customers recommend the most for solving Earthlink customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Earthlink across the following mediums: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
Customer Service
11 mins173
New Customers
< 1 min284
7 mins69
Live Chat at
Customer Service
6 mins405
Customer Service
< 2 hrs189
Online Help at
Customer Service
< 38 hrs33
New Customer Concierge
< 1 min64
Moving & Address Change Concierge
< 1 min33
Deals & Packages Concierge
< 1 min269
Corporate Offices
2 mins315

Does GetHuman work with Earthlink?

GetHuman does not work with Earthlink's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Earthlink at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Earthlink's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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