Contact EDF Energy

The best of the 4 ways to get in touch with EDF Energy by GetHuman

EDF Energy Phone Number
0800 056 7777 · Customer Service
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EDF Energy Live Chat
EDF Energy customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted EDF Energy:

I had an appointment today between **-*pm to get a smart meter fitted. *Nobody turned u...
My Mother, Fiona Cook, ** Richmond Court, Aberdeen AB** *WE had an appointment*today be...
economy ** supply not working
Hi i have topped up on the smart meter app on phone for electric £* and hasnt gone on m...
Hi, our gas supply changed from utility point to EDF today, now our smart meter is read...
im unable to send a meter reading i have a smart meter but the old white type cannot se...
I would like to change the way I pay for my electricity from pay as you go to quarterly...
I owe EDF £***.**. I would like to set up a Direct Debit payment to start paying this...
I have gas and electricity supplied by you. I’ve rented property and need gas supply si...
I want to live-chat with EDF? I want to change the name of gas and electricity of the p...
I want to give details of our move but you system keeps saying our post code is wrong
I am due to have a pay and go meter instaled on *********.I've had a text saying that I...
I have no electric at my flat
I lost my Husband sadly and I need to change the account into my name and set up a new...
I am on a complex meter system, and I am looking for a quote.
More customer issues

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EDF Energy contact information - compared

Above are our top recommendations for how to contact EDF Energy, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact EDF Energy by looking at which ones are the fastest and which ones other customers recommend the most for solving EDF Energy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact EDF Energy across the following mediums: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
0800 056 7777
Customer Service
3 mins363
Live Chat
Customer Service
16 mins345
Online Help
Customer Service
< 2 hrs319
occ_contactus@edfenergy.com
Customer Service
< 2 hrs116

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