Contact Charter Communications

The best of the 13 ways to get in touch with Charter Communications by GetHuman

Charter Communications Phone Number
833-694-9259 · Customer Service888-615-0301 · New Customers
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  • Fastest way to talk to a real Charter Communications rep
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Charter Communications Live Chat
Charter Communications customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Charter Communications:

Was charged $** for * months of cell phone service on an account that was suppose to ha...
Internet down often recently
Spectrum is constantly having outages in my area.
My phone works sometime and sometime it doesn't. I called the tech support on Sunday, J...
On my credit report, it says that I have service with your company open this year. That...
The remote at our location does not work. Need anew one*programmed for our setup
I was just transferred to charter through bright house which was my carrier at the time...
No cable signal to the tv and no phone service
I had a job but the homeowner didn't have very much money he had a very low budget and...
I have a collection that is wrong in my credit record, and I need to know what’s the charge
internet issues * may want a pod wifi extender
Need to speak with someone about a bill I didn’t know was in my name, and trying to fin...
More customer issues

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Charter Communications contact information - compared

Above are our top recommendations for how to contact Charter Communications, including their top phone number and live chat options. Below you can compare and contrast the 13 ways to contact Charter Communications by looking at which ones are the fastest and which ones other customers recommend the most for solving Charter Communications customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Charter Communications across the following mediums: Phone, Chat, Web, Facebook.

Phone number / contactWaitVotes
Customer Service
38 mins423
Call For New Service
< 1 min422
Live Chat at
Customer Service
2 mins1306
Technical Support
38 mins213
Midwest Customer Service
24 mins450
Deals & Packages Concierge
< 1 min597
Executive Customer Service
10 mins1739
Online Help at
Customer Service
< 25 hrs686
Moving & Address Change Concierge
< 1 min1111
Corporate Offices
2 mins1313
Online Help at
Deals & Packages
< 2 hrs2288
Customer Service
2 mins1537
New Customer Concierge
< 1 min1022

Does GetHuman work with Charter Communications?

GetHuman does not work with Charter Communications's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Charter Communications at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Charter Communications's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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