Charter Communications Technical Support Phone Number

888-438-2427
Hold time now: 39 mins (avg 38)
Best time to call: 9:30am
Free: Call Without Hold Time
New customers: 888-615-0301
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 for English, then say "Agent", then say whatever service you want "Tech Support" or "Bill", then say what area: email, cable TV, internet, or phone, or press 9.
This is not the most popular Charter Communications phone number (it's ranked #3). Most customers call 833-694-9259 for support: Click here for best option

Other customers got on the phone recently because:

Internet is not working haven't been in two weeks
I wanted to switch two phones to Spectrum mobile. You don't accept my son's less then...
no internet. I reset the system and nothing
Just would like too cancel my phones service and see why my new monthly will be without
What is your email address?
I live at **** Hwy *** E. Klamath Falls, OR *****. The line from the pole to the house...
it never work just left me on hold and said i had * minutes left *No one ever came to p...
i would like to terminate my service on TV AND INTERNEET.*ON MAY ** . *as we are movin...
my bill went to collections and i would like to figure out how to pay it.
Can't add money to my account this is my women phone
Do the technicians map out the utilities line prior to installation or does Charter req...
I need update new cell * and pay bill over cell free charge
I have some shares in Charter Communications. They are asking me again to vote by Proxy...
Someone got my Google password and keeps trying to get into my accounts. I checked the...

Help me with my issue

Charter Communications Technical Support Phone Number 888-438-2427 - Info & Statistics

Phone number to dial888-438-2427
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingTechnical Support
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 1 for English, then say "Agent", then say whatever service you want "Tech Support" or "Bill", then say what area: email, cable TV, internet, or phone, or press 9.
Average wait38
Current wait39
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or chat or web or facebook
Quality of communication77%
Quality of help84%
Customer votes4,404
Best phone number833-694-9259
Information last updatedFri Jun 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Charter Communications's 888-438-2427 Technical Support Number

This Charter Communications phone number is ranked #3 out of 9 because 78,168 Charter Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 888-438-2427 is to reach the Charter Communications Technical Support department for problems like Change Plan, Technical Support, Cancel Plan, Lower My Bill, Pay Bill. As far as we can tell, Charter Communications has call center locations in Missouri or Montana or South Carolina or Canada or Michigan or Wisconsin or Minnesota or Massachusetts or Kentucky and you can call during their open hours 24 hours, 7 days. Charter Communications has 9 phone numbers and 13 different ways to get customer help. We've compiled information about 888-438-2427 and ways to call or contact Charter Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Charter Communications

Calling Charter Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Charter Communications Technical Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Charter Communications's Technical Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Charter Communications in General

While 888-438-2427 is Charter Communications's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 833-694-9259 is their best customer phone number overall, and we have put together a comparison of their 13 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Charter Communications help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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