Charter Communications Technical Support Phone Number

888-438-2427
Hold time now: 39 mins (avg 38)
Best time to call: 9:30am
New customers: 888-858-0822
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 for English, then say "Agent", then say whatever service you want "Tech Support" or "Bill", then say what area: email, cable TV, internet, or phone, or press 9.
Charter Communications's #1 Phone Number

Charter Communications Technical Support Phone Number 888-438-2427 - Info & Statistics

Phone number to dial888-438-2427
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingTechnical Support
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 1 for English, then say "Agent", then say whatever service you want "Tech Support" or "Bill", then say what area: email, cable TV, internet, or phone, or press 9.
Average wait38
Current wait39
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or chat or web or facebook
Quality of communication74%
Quality of help81%
Customer votes4,429
Best phone number833-694-9259
Information last updatedWed Dec 12 2018 10:00:00 GMT+0000 (UTC)

Charter Communications's 888-438-2427 Technical Support Number

This Charter Communications phone number is ranked #2 out of 8 because 78,168 Charter Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 888-438-2427 is to reach the Charter Communications Technical Support department for problems like Change Plan, Lower my bill, Technical Support, Cancel Plan. As far as we can tell, Charter Communications has call center locations in Missouri or Montana or South Carolina or Canada or Michigan or Wisconsin or Minnesota or Massachusetts or Kentucky and you can call during their open hours 24 hours, 7 days. Charter Communications has 8 phone numbers and 12 different ways to get customer help. We've compiled information about 888-438-2427 and ways to call or contact Charter Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Charter Communications

Calling Charter Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Charter Communications Technical Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Charter Communications's Technical Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Charter Communications's phone numbers against each other.

Contacting Charter Communications in General

While 888-438-2427 is Charter Communications's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 833-694-9259 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Charter Communications help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Charter Communications.
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