Contact Care.com

The best of the 5 ways to get in touch with Care.com by GetHuman

Care.com Phone Number
877-227-3115 · Customer Service
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Care.com Live Chat
Unfortunately, Care.com does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Care.com:

Need answer to question from a human no email
How do i cancel my membership?
I was billed $**.** and I don't use your services. I want an immediate refund and to ma...
Can’t get through to get a house keeper already signed it and paid for
Someone racist women wrote a bad review about me I never meet her I’m filing a lawsuit...
My account has been suspended in care.com on a charge that's still pending in court...
CAN'T LOGIN AND NEED UNDERSTANDING OF PAYMENT PLANS, ETC
i can't log in and don't understand the upgrade subject. URGENT BECAUSE I CAN'T PROC...
I started an account through care.com a week and a half ago. *After creating a profile...
I have tried over and over to change the amount per hour on my profile to **-** dollars...
I paid **$ for a subscription. There are about * active babysitters in my area. No resp...
opened account, have gotten some email responses, cannot get on to my account????
I’ve been with care.com over * years, yesterday I tried logging in and I was told my em...
U changed my card end in ****
I was not to but just brows and y'all charged my card with me sumint anything
More customer issues

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Care.com contact information - compared

Above are our top recommendations for how to contact Care.com, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Care.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Care.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Care.com across the following mediums: Phone, Web, Email, Facebook, Twitter.

Phone number / contactWaitVotes
877-227-3115
Customer Service
17 mins424
Online Help
Customer Service
< 38 hrs1519
careteam@care.com
Customer Service
< 24 hrs304
facebook.com/caredotcom?fref=ts
Customer Service
20 mins817
@CareDotCom
Customer Service
16 mins495

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Contacting Care.com at a Glance

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