Contact Build.com

The best of the 3 ways to get in touch with Build.com by GetHuman

Build.com Customer Service Help Online
Your best option for resolving your Build.com customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Build.com help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Build.com Phone Number
800-375-3403 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Build.com rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Build.com Live Chat
Build.com customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Build.com:

The sink and toilet we ordered through Ferguson's are broken. They were delivered Feb...
When I logged into Build.com, it offered me *% off by email if I subcribed. I entered...
Ordered several faucets, * is missing plate, need ASAP *Order **********Delta ***-ss-dst
Please Cancel order ********* and refund this amount paid.*Sarah Schultz*** Franklin Pl...
Hi. I recently purchased * pendant lights. The extensions are unable to be cut to siz...
I ordered item k****-*-*, the **x** mayfield sink in white. Order number *******, LPN...
Bought shower faucet system from you wrong one was sent. It was returned by Ferguson to...
My name is Terry Nolan. I had quite a large order * years ago when we moved & was more...
My issue is that I wAS PROMISED DELIVERY **-**-**-****. tRACKING IDICATED SHIPPED and a...
I ORDERED A GLASS DREAMLINE SHOWER WITH A CUSTOM BLACK BASE. I RECEIVED THE SHOWER AND...
More customer issues

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Build.com contact information - compared

Above are our top recommendations for how to contact Build.com, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Build.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Build.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Build.com across the following mediums: Web, Chat, Phone.

Phone number / contactWaitVotes
Online Help
Customer Service
< 2 hrs93
Live Chat
Customer Service
2 mins95
800-375-3403
Customer Service
2 mins5

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