Contact Australia Post

The best of the 4 ways to get in touch with Australia Post by GetHuman

Australia Post Phone Number
13 7678 · Customer Service
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Australia Post Live Chat
Unfortunately, Australia Post does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Australia Post:

Returned Parcel with tracking has been picked up by Australia Post * days ago....it has...
tracking numbers :R*************************I need as soon as possible to collect the m...
Will the AusPost Keypass ID Card show my address, which I may need for COVID purposes?
I have been sent a email to pay for over wait parcel and don't know if I have to pay it
My credit card has been declined and why
Hello * week ago from Australia post one of my sister send me some thing it’s should be...
Could you please advise how I may contact you by email regarding a present that I wish...
tracking no. EBA**********Aust post has had my parcel since * sept. from NSW to be de...
Hi, *I'm confused. I just received an email that I have a delivery coming from you guys...
I have paid (twice) for a return postage label to princess Highway and both times it fa...
I need to redirect my mother’s mail ( Betty Marcy) to my house as her house is being so...
We are in the US and were preparing a shipping label for a package going to a customer...
I had an everyday mastercard and I lost it.*A refund was transferred to this card.*What...
How may I authorise mail redirection on behalf of a sick relative who is in hospital an...
Can I find out why a parcel is delayed. Tracking number is **B*M*******. I need to make...
More customer issues

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Australia Post contact information - compared

Above are our top recommendations for how to contact Australia Post, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Australia Post by looking at which ones are the fastest and which ones other customers recommend the most for solving Australia Post customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Australia Post across the following mediums: Phone, Twitter, Web.

Phone number / contactWaitVotes
13 7678
Customer Service
15 mins10
+61 3 8847 9045
Customer Service
3 mins26
@auspost
Customer Service
11 mins31
Online Help
Customer Service
< 2 hrs17

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