Contact Australia Post

The best of the 4 ways to get in touch with Australia Post by GetHuman

Australia Post Phone Number
13 7678 · Customer Service
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Australia Post Live Chat
Unfortunately, Australia Post does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Australia Post:

I have just checked my emails and one says(supposidly from aus post) it was unable to d...
Good afternoon!*I've sent a letter with my passports from Germany to Austria, Vienna to...
Need my item tracking No. X*B******* delivered to my address today.*As per your email d...
Hello. I have been waiting for my order from Shein for almost ** days. I have ordered...
Hi Team,*I have sent papers to Lebanon since * October **** Parcel* RR*********AU and...
Had an item that was delivered to my address at *.**pm on the ** December and we were h...
I have accidentally left My Australia Post Top Up Mastercard in Melbourne *I'm in Sydne...
According to the tracking number, my expressed post hasn't arrived to it's destination...
I have been sent a email to pay for over wait parcel and don't know if I have to pay it
My credit card has been declined and why
I have paid (twice) for a return postage label to princess Highway and both times it fa...
I had an everyday mastercard and I lost it.*A refund was transferred to this card.*What...
How may I authorise mail redirection on behalf of a sick relative who is in hospital an...
Can I find out why a parcel is delayed. Tracking number is **B*M*******. I need to make...
More customer issues

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Australia Post contact information - compared

Above are our top recommendations for how to contact Australia Post, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Australia Post by looking at which ones are the fastest and which ones other customers recommend the most for solving Australia Post customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Australia Post across the following mediums: Phone, Twitter, Web.

Phone number / contactWaitVotes
13 7678
Customer Service
15 mins10
+61 3 8847 9045
Customer Service
3 mins26
Customer Service
11 mins27
Online Help
Customer Service
< 2 hrs13

Does GetHuman work with Australia Post?

GetHuman does not work with Australia Post's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Australia Post at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Australia Post's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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