Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

My name is Angela Dickerson Hewlett, author of Shattered Glass. I like to remove my boo...
I am once again being contacted about my Prime account being on hold because my info is...
My wife and I have one amazon account and order regularly from it. *Following Amazon's...
I want my return monies returned to my credit card like I said in my return instruction...
My order was not delivered today because of a issue . I need more information.
Would like to sign up for streaming service
I am unable to cancel a subscribe and save monthly order. I recently received a shipmen...
I keep getting phone calls saying someone charged $ *** and some odd amount to my accou...
I would like Amazon to send me the correct item which I already have paid for* the item...
You sent me the wrong item* I returned it three weeks ago* still no credit*refund* I ha...
I am trying to order a book through Amazon.comm, but I am unable to change payment to a...
I have a question about order****-*******-******* I think I may be a couple dollars sho...
Why my order is cancelled
This item cannot be shipped to your selected delivery location. Please choose a differe...
Will probably be canceling Amazon Prime. Cannot place Amazon order anymore. Comes up...
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Customer Service
3 mins2376
Customer Service
< 10 hrs2078
Live Chat
Customer Service
3 mins999
Online Help
Customer Service
< 6.85715 hrs1657
Customer Service
10 mins2694
Customer Service
6 mins2543
Online Help
Customer Service
< 2 hrs2535

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