Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I would like to know if I still have orders on the way because my account is suspended.
Why is y'all steady taking my money out my account
I am a delivery driver for a carrier they won't pay .iam Tommy watts ***-***-**** i...
I need help I won’t put my credit card info. on this site until I talk to someone…. pl...
Driver rudeness - not my delivery!
just want the return label sent to my email account so I can return product
What good are delivery instructions if the driver isn't going to follow them. I know it...
Need suit for prom delivery taking too long. can i meet up and truck and pick it up.
I’m calling about my hallmark subscription
Hi I have been a kindle customer for a longtime only to find a while ago that kindle no...
Delivery should be on **th of May but now showing ** **Unhappy with service
Email says I am signed up for Amazon Prime. Second time this has happened. I did NOT sign up!
Amazon Prime. I did not sign up but am told I did
I screwed up this month and Amazon had some of my payments refused (and then the paymen...
I have a question about my recent orders
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
Customer Service
3 mins2412
cis@amazon.com
Customer Service
< 10 hrs2114
Live Chat
Customer Service
3 mins999
Online Help
Customer Service
< 6.85715 hrs1693
facebook.com/Amazon
Customer Service
10 mins2730
@amazon
Customer Service
6 mins2579
Online Help
Customer Service
< 2 hrs2571

Does GetHuman work with Amazon?

GetHuman does not work directly with Amazon's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Amazon at a Glance

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