Contact Amazon

The best of the 11 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
866-216-1072 · Customer Service
GetHuman features available:
Free: skip the wait and have Amazon call you instead
Current hold time
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Fastest way to talk to a real Amazon rep
Pro tips & talking points
Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
More general info: Amazon Customer Service

Recent reasons customers contacted Amazon:

"Delivery Issue - text said order was left at front door and i..." · 12h ago
"Textbook Rental Return Issue" · 16h ago
"How to buy an Amazon gift card for use in Munich" · 17h ago
"Need to correct my email so I can get confirmation on my orders" · 17h ago
"I would like to exchange a ring I ordered recently for a smal..." · 18h ago

Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.
Phone number / contact
Wait
Votes
866-216-1072
Customer Service
4 mins
4543
888-280-3321
Customer Service
3 mins
2408
cis@amazon.com
Customer Service
< 10 hrs
2110
Live Chat
Customer Service
13 mins
999
866-321-8851
Kindle Support
3 mins
1092
877-586-3230
Canadian Customer Service
14 mins
1722
Online Help
Customer Service
< 6.85715 hrs
1689
facebook.com/Amazon
Customer Service
10 mins
2726
@amazon
Customer Service
6 mins
2575
Online Help
Customer Service
< 2 hrs
2567
206-266-2992
International Customer Service
15 mins
362
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