Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

If I return some thing that was purchased with an Amazon gift card that I received thro...
Cancel pickup for bissell cross wave I just sent.
I want to order a Kayak through I will have to split up the payment betwee...
Cannot get into Amazon Locker to retrieve my orders. I have the AMZ app installed, Blu...
I received an order that I needed a replacement for--the book cover was torn.*But--I cl...
Out of four Arlo security cameras. One magnet connector and a mounting device and a bat...
I received * hydrangea plants last week from Amazon. I did not order them, I have not...
One missing magnet connect plus one mount and a charging devise for Arlo security * ca...
My charging cord on my brand new lenovo ideapad broke off at the insertion point? Nee...
I ordered replacement rails for my Nintendo switch and one of the items I received was...
Cancel prime the * orders that are pending. cancel amazon want nothing to do with this...
Please close my Prime Membership trial. I no longer want Prime. Thanks.
i changed my phone number and now i cant sign in to amazon
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Customer Service
3 mins2352
Customer Service
< 10 hrs2054
Live Chat
Customer Service
3 mins999
Online Help
Customer Service
< 6.85715 hrs1633
Customer Service
10 mins2670
Customer Service
6 mins2519
Online Help
Customer Service
< 2 hrs2511

Does GetHuman work with Amazon?

GetHuman does not work with Amazon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Amazon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Amazon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Amazon at a Glance

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