Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:
Help me with my issue
Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

There is a charge on my checking account from Amazon that I am not familiar with.*I pur...
I am charged with prime membership that I did not order.
Hi I'm being charge **.** and I don't know what's that for....hence I want it cancel th...
My order ***-*******-******* should had being received on ********* I had not received yet
what is meaning of shipping address and delivery address ...because after ordering the...
I ordered * dining chairs and one came without the wood inserts on the back rest which...
There is a package here that does not belong to us.
I ordered and **X* Tarp it was suppose to be delivered * days after my order was place...
Ordered Kitt hand sanitizer from Payu through Amazon in March. Order...
Mai saman badalna cahata ho saman tuta hai
I return * items at UPS and did not get my refund isssued on my credit card.*I did this...
I need help with my orders. I got a notification on Sunday saying they were delivered b...
Hi there, my name is Khatuna Mosher and **** august ** I bought COSORI ELECTRIC KETTLE...
Order date****-May-******Order ******-*******-*********Order total** *,***.** (* item...
My Order date****-May-******Order ******-*******-*********Order total** *,***.** (* i...
More customer issuesHelp me with my issue

Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.
Phone number / contact
3 mins
< 10 hrs
3 mins
< 6.85715 hrs
10 mins
6 mins
< 2 hrs

Does GetHuman work with Amazon?

GetHuman does not work directly with Amazon's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Amazon at a Glance

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