How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Alaska Airlines Mileage Plan phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative" until you are transferred.
Here is how our research team describes the way the Alaska Airlines Mileage Plan phone system greets you: Thank you for calling the Alaska Airlines. In a word or two, how can I help you?
Below are some clips we've found from Alaska Airlines Mileage Plan's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Alaska Airlines.
We are currently experiencing extremely high call volumes and long wait times.
If you are calling for a refund, please go to alaska air dot com to leverage self-service options.
If you have any issues processing your refund online, you can call at a later date even after your scheduled flight.
If you are calling to reschedule a flight and aren't able to self serve online, please hold for the next available agent.
We sincerely apologize for the long wait, and we'll be with you as soon as possible."
Excerpt from a call with Alaska Airlines Mileage Plan
Sunday, January 7, 2024 8:50 AM
They may ask your reason for calling (instead of a menu)
"Tell me the reason for your call. You can say things like reservations, award travel, or mileage plan account."
Excerpt from a call with Alaska Airlines Mileage Plan
Tuesday, March 12, 2024 7:38 PM
What are the hours and when should I call?
Alaska Airlines Mileage Plan operates the call center for this 800-252-7522 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 124 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alaska Airlines Mileage Plan phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alaska Airlines Mileage Plan staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Alaska Airlines Mileage Plan is Thursday.The most busy day to call is Wednesday, which averages 230% more phone calls by comparison.Again, this is based on a sample of 124 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Quietest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Alaska Airlines Mileage Plan is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Alaska Airlines Mileage Plan staffs the call center well on Thursday.
Why call this Alaska Airlines Mileage Plan number?
Below is a sample of recent calls to Alaska Airlines Mileage Plan, and their purpose. Are any of these similar to the reason you are trying to call?
General inquiry: "Hey. Customer service."
- From a call lasting 2m 49s , Apr 9, 2024 1:46 AM
Booking a flight: "Book a flight."
- From a call lasting 3m 34s , Mar 17, 2024 3:24 AM
Praising product effectiveness: "Sanitizer kills ninety nine foot nine percent of illness causing bacteria as detergent sleep behind."
- From a call lasting 4m 2s , Mar 14, 2024 5:18 PM
Hotel inquiry: "I have a question about the hotel."
- From a call lasting 45s , Mar 11, 2024 7:50 PM
Seeking information: "I am wondering about the Mileage Plan program's benefits."
- From a call lasting 6m 3s , Jan 23, 2024 8:59 PM
Change reservation: "Change my reservation."
- From a call lasting 3m 44s , Jan 17, 2024 9:57 PM
Cancel reservation: "Cancel reservation, please."
- From a call lasting 1m 20s , Jan 4, 2024 2:41 AM
More Ways to Contact Alaska Airlines Mileage Plan Customer Service
There are of course other ways to contact Alaska Airlines Mileage Plan customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Alaska Airlines Mileage Plan customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Alaska Airlines Mileage Plan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alaska Airlines Mileage Plan agent. This phone number is Alaska Airlines Mileage Plan's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-252-7522 include and other customer service issues. Rather than trying to call Alaska Airlines Mileage Plan first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alaska Airlines Mileage Plan has 1 phone number. It's not always clear what is the best way to talk to Alaska Airlines Mileage Plan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Alaska Airlines Mileage Plan. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alaska Airlines Mileage Plan. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.