Xfinity Live Chat

How to chat with Xfinity by GetHuman

With Customer service
Xfinity does not offer chat-based customer service help, but fortunately, you can still talk to a live agent using their phone number instead.

Topics from recent customer chat windows

I am waiting on a credit to be mailed to me. I want to know why I haven't received it...
Error message on Now TV. When I try to stream on Sky News, I often get the following er...
Can't access Internet since paying bill
Need to pay my bill via debit card Call *** *** ****adap
change credit card to my VISA card from canceled american express
I just had a land line service installed at my house I need a work order receipt showin...
im locked outnof my account
FOR * DAYS I HAVE BEEN TRYING TO TALK TO A REALK PERSON AT XFINITY. WHAT A JOKE!!! I HA...
Hi there! I need help with my Peackock Xfinity flex box setup.
I tried to change my Wi-Fi password and now I can't connect to my network
Have them Apply my ACP Benefit to my Account
Need them to apply my ACP benefit to my account
Same thing happened last night about the same time. TV freezing and internet not worki...
My Xfinity service is in my husbands name, and he is in the hospital. I want to pay the...
Help me with my issue

Chatting with Xfinity Customer Service

GetHuman always knows the way to live chat with a company like Xfinity when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, NaN customers have searched for Xfinity live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Xfinity customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Xfinity customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Xfinity is because they have Service Outage, Billing, Equipment Trouble, Transfer Service, Cancel Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone information for your specific problem. It's hard to tell if companies like Xfinity offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Xfinity with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Xfinity

While Xfinity does not offer live chat, they do have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Xfinity is their 800-934-6489 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Xfinity? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Xfinity and GetHuman affiliated?

GetHuman and Xfinity have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Xfinity Contact Info

Information that GetHuman and its users have gathered about how to best reach Xfinity
Xfinity Phone NumberMore Xfinity Contact Info

Which Companies Offer Chat-based Customer Service?

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