WeChat Live Chat

How to chat with WeChat by GetHuman

WeChat does not offer customer support through live chat.
Why did you want to chat with WeChat?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

i lost my mobile phone and the number link to my wechat account*how can i login on my n...
I lost my WeChat account and my mobile phone number*please, how can i login my wechat a...
Hi. I want to ask for your help to get back my wechat account which has been closed for...
La cuenta la tenia vinculada a Facebook por desfotuna me robaron mi equipo celular al y...
Cambie mi equipo de tel*fono, habitualmente entraba con inicio de sesion con Facebook p...
Help me recover my old account which was use by the hacker and
Help me recover my old account which was use by the hacker
hello sir*mam, i want to restore my chat data, which is cleared by mistake with the opt...
I need my username and password for my account linked to **************
Please address the issue with my wechat account
Every time i try to login ,it turns to safety mode ,which prevents me to login .*Can’t...
Hola se bloque mi cuenta, por actividad sospechosa, la uso en mi cel y en mi computador...
Agita non funziona...agito..ma distanza ridotta..non trovo nessuno mai...
Dear Sir or Madam,**I hope all is well with you. May I take this opportunity to introdu...
Help me with my issue

Chatting with WeChat Customer Service

GetHuman always knows the way to live chat with a company like WeChat when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 5,574 customers have searched for WeChat live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Not only does WeChat not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. As always, GetHuman can still help you fix your issue using our tools that guide you through just about any WeChat problem you encounter with best techniques and tools that save you time. The reason why most customers are looking to chat with WeChat is because they have Account Access, Blocked Account, Update Account Info, Can't Connect, Payment Inquiry and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best email information for your specific problem. It's hard to tell if companies like WeChat offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting WeChat with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting WeChat

While WeChat does not offer live chat, they also do not have a phone number to call. There is only 1 way to get customer help from them. Since WeChat does not have a customer service phone number, and because they also don't have live chat as an option, you probably are going to have to end up filling out a form and then conversing with WeChat over email or a slower medium. But we can help speed that up for you if you indicate what kind of problem you are having above. Know any other ways to contact WeChat? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are WeChat and GetHuman affiliated?

GetHuman and WeChat have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

WeChat Contact Info

Information that GetHuman and its users have gathered about how to best reach WeChat
WeChat Live Chat

Which Companies Offer Chat-based Customer Service?

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