Visa Live Chat

How to chat with Visa by GetHuman

Current Wait: 1 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Use this link to launch chat
Why did you want to chat with Visa?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Reported two Visa prepaid gift cards compromised. Both hacked and left with a $*.** bal...
Fraud on my visa gift card. Giftcard was for $*** and $** was used in a state across th...
sent money to the wrong person.
Fraud on Prepaid Card
TSFF**** colour code for this lamp kindly share us.
TSFF**** led colour code require for us.
I bought a brand new Frigidaire refrigerator. Due to remodeling, I wasn't able to hook...
I got a $*** visa gift card for Xmas. I registered it on Xmas eve and it showed $*** on...
I have not talked yet to a customer service representative yet I'm just calling for my...
My sister gave me a vis gift card and she didn't give me all the paperwork it was in an...
Locked out of account
I am locked out of my account due to suspicious activity
I am locked out of my account and need to access it.
my visa card is not working and wont activate. is saying that it doesnt exist
Help me with my issue

Visa Live Support Statistics

Live chat starting pointhttps://chat.usa.visa.com/GCCS_DChat/PreChatQ.jsp
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat2:30pm
Average wait1
Current wait1
Rank (overall)3
Alternate methodsphone or web or chat
Quality of communication50%
Quality of help30%
Customer votes20,978
Information last updatedMon Jun 27 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-847-2911

Chatting with Visa Customer Service

Live chat with Visa by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Visa about. We can usually help ensure a better outcome. This is the best way to live chat with Visa because 8,238 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Visa usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chat.usa.visa.com/GCCS_DChat/PreChatQ.jsp are used to handling Setup an account, Question, Complaint, Lower my rate and other customer service issues. When you chat with Visa agents, they are most likely chatting with you from their call center located in St. Louis, MO or El Salvador. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Visa offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Visa with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Visa

While Visa does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Visa is their 800-847-2911 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Visa? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Visa and GetHuman affiliated?

GetHuman and Visa have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Visa Contact Info

Information that GetHuman and its users have gathered about how to best reach Visa
Visa Live Chat

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