Visa Live Chat

How to chat with Visa by GetHuman

Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Use this link to launch chat
Why did you want to chat with Visa?

Topics from recent customer chat windows

Got a prepaid visa card. Used it but didn't get the service at all. They put a hold on...
unable to assign a pin to a debit card
There are three payments that have been made to dri-Avast on the VISA bill all within...
Need to dispute a claim from my chase visa card
Need to handle. A dispute claim from chase bank on my visa debit card they are stating...
i would like to know exactly when my refund would arrive to my visa gift card
I need a copy of my transaction on my card
gift card doesn't work
my visa gift card isn't working
I just applied and was approved for Freedom Unlimited Visa card.*I need to change my ma...
I made a payment on *** and it hasn't gone through for some reason. the money was sent...
I'm waiting for call from you. No it's not fixed. What do I do now?
I would like my money back. This has put some bills behind. She lied about her going to...
I brought *powerpros from gadgetsul it took * months to get it. I then wanted to cancel...
Help me with my issue

Visa Live Support Statistics

Live chat starting pointhttps://chat.usa.visa.com/GCCS_DChat/PreChatQ.jsp
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat3:45pm
Average wait1
Current wait3
Rank (overall)3
Alternate methodsphone or web or chat
Quality of communication51%
Quality of help31%
Customer votes20,979
Information last updatedSun Jun 20 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-847-2911

Chatting with Visa Customer Service

Live chat with Visa by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Visa about. We can usually help ensure a better outcome. This is the best way to live chat with Visa because 8,238 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Visa usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chat.usa.visa.com/GCCS_DChat/PreChatQ.jsp are used to handling Setup an account, Question, Complaint, Lower my rate and other customer service issues. When you chat with Visa agents, they are most likely chatting with you from their call center located in St. Louis, MO or El Salvador. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Visa offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Visa with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Visa

While Visa does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Visa is their 800-847-2911 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Visa? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Visa and GetHuman affiliated?

GetHuman and Visa have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Visa Contact Info

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