U-Haul Phone Number

Call U-Haul customer service faster with GetHuman

  • Calls U-Haul's Customer Service department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 3:15pm
  • Popular issues for this call center: Make a Booking, Change a Booking, Cancel a Booking, Account Access, and Refund a Charge.
  • Reach a live U-Haul agent: Press 3.
  • What you hear when you call: To make changes or confirm a reservation, press 1. If you have been in an accident or need roadside assistance, press 2. Completed your rental and need further assistance, press 3.

Reasons customers like you called recently

I need a price quote on a truck
Need verification stating that I no longer work for u haul I was a former employee at t...
My * ** inch tvs got stolen from my storage last night, we could not get back up stairs...
Very bad customer service at a location
Need to talk to human
Cancel reservation under ********.*Location of pick up is incorrect. It says Queens NY...
Change drop off place and storage space
I would need to keep the U-Haul an extra day.
Returning my trailer today
I need to talk to a human
Need information regarding a Wednesday reservation? Whether or not the truck will be th...
can I have a direct email on the person in charge for invoices
They dropped off our box a day late , because of forklift issues. They were supposed t...
made reservation to have hitch installed on my **** nissan altima that would allow me...
I'm needing to rest a car hauler

U-Haul Customer Phone Number 800-789-3638 - Stats

Phone number to dial800-789-3638
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Average wait4 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication83%
Quality of help71%
Customer votes432
Information last updatedThu Feb 22 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

U-Haul's Best Toll-Free/800 Customer Phone Number

This is U-Haul's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a U-Haul agent. This phone number is U-Haul's Best Phone Number because 13,092 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-789-3638 include Make a Booking, Change a Booking, Cancel a Booking, Account Access, Refund a Charge and other customer service issues. Rather than trying to call U-Haul first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, U-Haul has 2 phone numbers. It's not always clear what is the best way to talk to U-Haul representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting U-Haul - by phone or otherwise

While 800-789-3638 is U-Haul's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other U-Haul customers, is by calling their 800-468-4285 phone number for their Reservations department. Besides calling, the next favorite option for customers looking for help is via 800-468-4285 for Reservations. If you think this information is inaccurate or know of other ways to contact U-Haul please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for U-Haul.

What is GetHuman's Relationship to U-Haul?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like U-Haul. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with U-Haul, including their website / help desk. Visit our U-Haul Customer Service page for more information.
U-Haul Customer Service

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