Sony Live Chat

How to chat with Sony by GetHuman

Sony does not offer customer support through live chat.
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Topics from recent customer chat windows

I can’t login to my psn because of the * step verification code with a old number
PlayStation account password forgotten, and password reset email isn’t being sent or re...
My account was hacked
I can’t login to my psn account because I don’t have my old number ********** and I can...
Non so a che numero mandate il codice del due fattori
* stato messo il codice a due fattori e non sappiamo come funziona perch* non sappiamo...
I brought a **.** playstation gift card and it doesn't work
I turn the tv off at night then when I turn it back on in the morning* the picture*scr...
Problemi con autenticazione a due fattori
I can't login to my playstation account and it's very frustrating.. I need to speak to...
I got logged out of my play station network account on my ps* for no reason but when I...
Forgot my Sony password and I don’t have the number associated with my account and my b...
My controller won’t connect to my ps*
I have no access to my email associated with my ps* account and I have no way to rememb...
Help me with my issue

Chatting with Sony Customer Service

GetHuman always knows the way to live chat with a company like Sony when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 43,722 customers have searched for Sony live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Sony customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Sony customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Sony is because they have Password Reset, Device Support, Banned Account, Technical Support, Warranty Claim/Repairs and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or web information for your specific problem. It's hard to tell if companies like Sony offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Sony with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Sony

While Sony does not offer live chat, they do have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Sony is their 800-430-4433 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Sony? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Sony and GetHuman affiliated?

GetHuman and Sony have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Sony Contact Info

Information that GetHuman and its users have gathered about how to best reach Sony
Sony Live Chat

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