Sirius/XM Live Chat

How to chat with Sirius/XM by GetHuman

http://www.siriusxm.com/contactus
Live Chat with Sirius/XM Agents
  • Chat is available Mon-Fri 8am-11pm, Sat-Sun 8am-8pm EST.
  • The average wait time (for agents to join) is 3 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Sirius/XM has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Cancel service mb sprinter. I tried chat. No one is helping me. Acct ***********Subscr...
Country music singer Billy Dean is missing Sirius royalties in SoundExchange (SX) for a...
Deseo cancelar el servicio pues yo no actualize los datos de mi tarjeta nueva pensando...
My subscription:*My car radio was given Sirius XM service since back in **** or earlier...
I am trying to get to my account so that I can change my subscription and it won't let...
I called in to activate my account on my car, and the rep ended up canceling my account...
Needed to set up Sirius XM in my new truck and needed some Tech help. Many phone calls...
Want to talk to someone about my account
We are being charged a monthly subscription and would like to cancel.
I want to cancel my subscription because I can't afford that amount you all took out today .
Hi: I am driving Lexus since ****. However, fist time I am experiencing issues. When I...
Hello, I write you because I have a radius Sirius that a Canadian tourist gave me sever...
My sirus radio not working paid for monthly service about * weeks ago.
Trying to give you another credit card number..I need to talk to someone, please, have...
Help me with my issue

Sirius/XM Live Support Statistics

Live chat starting pointhttp://www.siriusxm.com/contactus
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-11pm, Sat-Sun 8am-8pm EST
Best time to chat1:45pm
Average wait3
Current wait3
Rank (overall)6
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication51%
Quality of help84%
Customer votes38,437
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-635-5027

Chatting with Sirius/XM Customer Service

Live chat with Sirius/XM by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Sirius/XM about. We can usually help ensure a better outcome. This is the best way to live chat with Sirius/XM because 82,086 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Sirius/XM usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.siriusxm.com/contactus are used to handling Cancel My Services, Change Services, Recover Account, Streaming or Download Trouble, Dispute a Charge and other customer service issues. When you chat with Sirius/XM agents, they are most likely chatting with you from their call center located in Pennsylvania or Dominican Republic or Canada or Texas or Iowa or New York. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-11pm, Sat-Sun 8am-8pm EST. It's hard to tell if companies like Sirius/XM offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Sirius/XM with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Sirius/XM

While Sirius/XM does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Sirius/XM is their 866-635-5027 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Sirius/XM? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Sirius/XM and GetHuman affiliated?

GetHuman and Sirius/XM have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Sirius/XM Contact Info

Information that GetHuman and its users have gathered about how to best reach Sirius/XM
Sirius/XM Phone NumberMore Sirius/XM Contact Info

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