GetHuman always knows the way to live chat with a company like Shimano when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 2,100 customers have searched for Shimano live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Shimano customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Shimano customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Shimano is because they have Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone information for your specific problem. It's hard to tell if companies like Shimano offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Shimano with GetHuman and keep sharing with others so we can together make customer service less frustrating.
While Shimano does not offer live chat, they do have a phone number. There is only 1 way to get customer help from them. The best phone number for Shimano is their 800-423-2420 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Shimano? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.