Sam's Club Live Chat

How to chat with Sam's Club by GetHuman

https://help.samsclub.com/app/answers/detail/a_id/167/~/contact-us
Live Chat with Sam's Club Agents
  • Chat is available Mon-Sat 7am-11pm, Sun 10am-8pm CST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Sam's Club has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I would like to see some items reinstated that I miss:*Freeze dried mushrooms *Member's...
Got washing liquid it leaked out and onto dishwasher tablets
I just received my order from Sams a few minutes ago.*I ordered a large container of Al...
I don’t think you truly understand the extent of damage that the breach of security you...
On * Aug ** I tried * times to get * $*** Disney e gift card. You can’t buy them in you...
Change my membership date
I placed multiple orders yesterday that are being shipped on two different dates. These...
I’ve had so much trouble attending to place my *st curbside pick order tonight…so after...
Someone has fraudically used my personal debit card at Sam’s and I’m trying to refute c...
Dear Humans,**My name is Alexandru Bratosin. I am contacting you thanks to a you tube v...
i did not receive my item from samsclub*i did not receive my item from samsclub*i did n...
Walmart auto renewed my membership after they indicated they don't do that anymore. I c...
I took my car in to get my snow tires removed and my tires that I bought from you put b...
Hello My Name is Antonio Rivas. I renewed my Sam's club membership in Mexico and now my...
Help me with my issue

Sam's Club Live Support Statistics

Live chat starting pointhttps://help.samsclub.com/app/answers/detail/a_id/167/~/contact-us
Department you chat withCustomer Service
Chat center hoursMon-Sat 7am-11pm, Sun 10am-8pm CST
Best time to chat10:45am
Average wait1
Current wait2
Rank (overall)3
Alternate methodsphone or web or chat
Quality of communication55%
Quality of help70%
Customer votes31,545
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888 746-7726

Chatting with Sam's Club Customer Service

Live chat with Sam's Club by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Sam's Club about. We can usually help ensure a better outcome. This is the best way to live chat with Sam's Club because 46,536 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Sam's Club usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://help.samsclub.com/app/answers/detail/a_id/167/~/contact-us are used to handling Cancel Account, Account Access, Dispute a Charge, Track an Order, Missing Item and other customer service issues. When you chat with Sam's Club agents, they are most likely chatting with you from their call center located in Norfolk, VA or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Sat 7am-11pm, Sun 10am-8pm CST. It's hard to tell if companies like Sam's Club offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Sam's Club with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Sam's Club

While Sam's Club does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Sam's Club is their 888 746-7726 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Sam's Club? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Sam's Club and GetHuman affiliated?

GetHuman and Sam's Club have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Sam's Club Contact Info

Information that GetHuman and its users have gathered about how to best reach Sam's Club
Sam's Club Phone NumberMore Sam's Club Contact Info

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