SafeLink Live Chat

How to chat with SafeLink by GetHuman

Current Wait: 12 mins (avg 10)
Hours: Mon-Sat 8am-10pm, Sun 8am-7pm EST
ClIck the "Live Chat Live Help" icon at the top
Why did you want to chat with SafeLink?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

My phone says out of service and I don’t know why
********** my phone says ‘out of service’ and I don’t know why
My phone was broken fell off of table
Yes, a Miss Julie from ERD Management Department attempted to contact me about a compla...
Want to know how to get my free minutes from my old phone to my new phone
I need a new sd card for my free service my new phone is a total wireless moto g play t...
Phone number not on new phone phone is activated without a number transfer
i was on a customer service call with an operator she was transfering me over to anothe...
I have been a SafeLink customer since June **th **** I have been satisfied with my serv...
I cancelled my service and want to send my phone but they send me a return address by e...
I need to speak to a SafeLink customer service agent. They hang up me. I don't have the...
I need to speak to a safelink customer service agent.
I need to unlock my phone this is the number I need to unlock ********** thank you very...
I would like to have my old phone number that I recently had with assurance wireless an...
Help me with my issue

SafeLink Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sat 8am-10pm, Sun 8am-7pm EST
Best time to chat10:15am
Average wait10
Current wait12
Rank (overall)4
Alternate methodsphone or chat or web or email
Quality of communication58%
Quality of help39%
Customer votes77,652
Information last updatedWed May 18 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-378-1684

Chatting with SafeLink Customer Service

Live chat with SafeLink by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with SafeLink about. We can usually help ensure a better outcome. This is the best way to live chat with SafeLink because 338,994 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case SafeLink usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Check Application Status, Lost or Broken Phone, Activate Account, Device Support, Technical Support and other customer service issues. When you chat with SafeLink agents, they are most likely chatting with you from their call center located in California or Georgia or India. Live chat is rarely available 24/7, and this department is open Mon-Sat 8am-10pm, Sun 8am-7pm EST. It's hard to tell if companies like SafeLink offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting SafeLink with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting SafeLink

While SafeLink does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for SafeLink is their 800-378-1684 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact SafeLink? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are SafeLink and GetHuman affiliated?

GetHuman and SafeLink have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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SafeLink Contact Info

Information that GetHuman and its users have gathered about how to best reach SafeLink
SafeLink Live Chat

Which Companies Offer Chat-based Customer Service?

Paying Too Much for Your Plan?

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