SafeLink Live Chat

How to chat with SafeLink by GetHuman

Live Chat with SafeLink Agents
Current Wait: 12 mins (avg 10)
Hours: 24 hours, 7 days
ClIck the "Live Chat Live Help" icon at the top
Why did you want to chat with SafeLink?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Am I going to get a phone,I appllied for one last month what else can I do I am ** yea...
Called had my number put on new phone new sim last week and it still don't work
I laid my phone down and this piece of trash stole it out of my bedroom I got caught sl...
Nothing has happened I just was a qualified and approved for your guys's service and I...
I tried to use my tracking number to track my package and fed ex is saying the number i...
I tried to use my tracking number ********** to track my package and fed ex is saying i...
Says reached the hotspot limit but I haven't had hotspot service available on my phone
Need tracking number. Please for Christina Ross r o s s birthday * ** ****.. Need to kn...
I want to track a new SafeLink phone
I have lost my phone and need a new one nailed to me
My phone , texts and internet supposed to be turned on in ** hours but it hasn’t. Turne...
I lost my phone and want to know how to get a replacement phone
I'm trying to get a phone but it will not take my information
Safe link phone was stolen. And I need to get another one as soon as possible please an...
Help me with my issue

SafeLink Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:45pm
Average wait10
Current wait12
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication56%
Quality of help37%
Customer votes77,653
Information last updatedSat Jun 03 2023 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-378-1684

Chatting with SafeLink Customer Service

Live chat with SafeLink by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with SafeLink about. We can usually help ensure a better outcome. This is the best way to live chat with SafeLink because 338,994 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case SafeLink usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Lost or Broken Phone, Check Application Status, Device Support, Activate Account, Technical Support and other customer service issues. When you chat with SafeLink agents, they are most likely chatting with you from their call center located in California or Georgia or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like SafeLink offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting SafeLink with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting SafeLink

While SafeLink does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for SafeLink is their 800-378-1684 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact SafeLink? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are SafeLink and GetHuman affiliated?

GetHuman and SafeLink have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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SafeLink Contact Info

Information that GetHuman and its users have gathered about how to best reach SafeLink
SafeLink Live Chat

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