SafeLink Live Chat

How to chat with SafeLink by GetHuman

Current Wait: 11 mins (avg 10)
Hours: Mon-Sat 8am-10pm, Sun 8am-7pm EST
ClIck the "Live Chat Live Help" icon at the top
Why did you want to chat with SafeLink?

Topics from recent customer chat windows

In early-mid March, *March *-*....I applied and was accepted to both Net ** and Safeli...
My phone was lost, how do I get another
I forgot my phone number to activate my bring your own phone. My customer is * is...
Change my account from old phone to new phone. Please help soon as possible.
I have a safelink phone through lifeline. It is a ZTE z*** (I think). I want to use my...
Phone was stolen I need It turned off
my sister passed away . I need to shut off her phone and closed account.
phone locked require pin no.
Please help me I broke my back *t place always in pain my teeth got knocked out in wreck
Im wanting to switch my phone number ********** to qlink so i need my account number an...
I want to discuss with someone how adding minutes to this phone works...I don't unders...
Cancel my account please dixie Madden phine number ********** address **** delta CT rad...
I want to cancel my phone service through SafeLink Wireless
Phone was stolen and need a replacement phone. Be nice for safelink to send me a replac...
Help me with my issue

SafeLink Live Support Statistics

Live chat starting pointhttps://www.safelinkwireless.com/Safelink/contact_us
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sat 8am-10pm, Sun 8am-7pm EST
Best time to chat10:45am
Average wait10
Current wait11
Rank (overall)4
Alternate methodsphone or chat or web or email
Quality of communication60%
Quality of help41%
Customer votes77,649
Information last updatedFri Apr 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-378-1684

Chatting with SafeLink Customer Service

Live chat with SafeLink by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with SafeLink about. We can usually help ensure a better outcome. This is the best way to live chat with SafeLink because 338,994 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case SafeLink usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.safelinkwireless.com/Safelink/contact_us are used to handling Lost or Broken Phone, Check Application Status, Device Support, Activate Account, Technical Support and other customer service issues. When you chat with SafeLink agents, they are most likely chatting with you from their call center located in California or Georgia or India. Live chat is rarely available 24/7, and this department is open Mon-Sat 8am-10pm, Sun 8am-7pm EST. It's hard to tell if companies like SafeLink offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting SafeLink with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting SafeLink

While SafeLink does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for SafeLink is their 800-378-1684 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact SafeLink? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are SafeLink and GetHuman affiliated?

GetHuman and SafeLink have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

SafeLink Contact Info

Which Companies Offer Chat-based Customer Service?

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!