Roku Live Chat

How to chat with Roku by GetHuman

Current Wait: 3 mins (avg 3)
Hours: Mon-Sat 8am-8pm PST
Click "Live Text Chat" on the right
Why did you want to chat with Roku?

Topics from recent customer chat windows

need to call roku to get a replacement for my damaged roku
I would like cancel my nba subscription. My subscription was made with a different ema...
I do not have a Roku that why I don’t under stand why chargers on my account
Need refund I don’t own a Roku and I have over ** chargers
I have several charges on my account I do not own a Roko TV or device several charges t...
U neeed my card number so u but it alll back on the there they have been charging for a...
I have more charges on February ** charge me for ***.** February * you charge me for...
My bill Address *** margie dr ward AR date are March * for $*.** Twice March * for...
Remote just stopped working!!
I have a black screen with the word Roku bouncing...I can not get pass it.
We hit a button on the roku remote and now a voice keeps coming on everytime we try to...
I forgot my Roku pin how can I reset it
Yes my card that I do not use very much has been I thought it was in my drawer I got my...
I want to change from the basic plan to another plan
Help me with my issue

Roku Live Support Statistics

Live chat starting point
http://support.roku.com/entries/413244-contact-support
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Sat 8am-8pm PST
Best time to chat
10:45am
Average wait
3
Current wait
3
Rank (overall)
2
Alternate methods
phone or chat or web or email
Quality of communication
80%
Quality of help
63%
Customer votes
22,497
Information last updated
Wed Mar 25 2020 10:00:00 GMT+0000 (UTC)
Best phone number
816-272-8106

Chatting with Roku Customer Service

Live chat with Roku by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Roku about. We can usually help ensure a better outcome. This is the best way to live chat with Roku because 107,868 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Roku usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://support.roku.com/entries/413244-contact-support are used to handling Refund a Charge, Streaming or Download Trouble, Account Setup, Device Support, Can't Login and other customer service issues. When you chat with Roku agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Sat 8am-8pm PST. It's hard to tell if companies like Roku offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Roku with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Roku

While Roku does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Roku is their 816-272-8106 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Roku? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Roku and GetHuman affiliated?

GetHuman and Roku have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Roku Contact Info

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