Roku Live Chat

How to chat with Roku by GetHuman

Current Wait: 3 mins (avg 3)
Hours: Mon-Sat 8am-8pm PST
Click "Live Text Chat" on the right
Why did you want to chat with Roku?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

My wireless network will not connect or find the network
I have ** sanyo Roku tv and not get picture but still got sound
I have ** sanyo Roku tv and not get picture but I still got sound
Need to speak to someone
Rocku smart tv black screen tried everything from vidoes still black screen light blue
Will not let me activate. Can't get past offers no advance to next step
I want to skip the offers and activate. I know what to choose. Will nor mt
Activation beyond offers
Channel subscription issue
chance! That was taken out of bank statement
I’ve been charge $$** on my account and I wanna know what is four
I wanna know what am I been charge for
Having trouble with my tv a year now, internet trouble, really need it to resolve
I need to speak With a agent
Help me with my issue

Roku Live Support Statistics

Live chat starting pointhttp://support.roku.com/entries/413244-contact-support
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sat 8am-8pm PST
Best time to chat2:45pm
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or web or email
Quality of communication76%
Quality of help67%
Customer votes22,501
Information last updatedWed May 11 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number816-272-8106

Chatting with Roku Customer Service

Live chat with Roku by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Roku about. We can usually help ensure a better outcome. This is the best way to live chat with Roku because 107,868 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Roku usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://support.roku.com/entries/413244-contact-support are used to handling Refund a Charge, Device Support, Account Setup, Streaming or Download Trouble, Can't Login and other customer service issues. When you chat with Roku agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Sat 8am-8pm PST. It's hard to tell if companies like Roku offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Roku with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Roku

While Roku does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Roku is their 816-272-8106 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Roku? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Roku and GetHuman affiliated?

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Roku Contact Info

Information that GetHuman and its users have gathered about how to best reach Roku
Roku Live Chat

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