Roku Live Chat

How to chat with Roku by GetHuman

Current Wait: 3 mins (avg 3)
Hours: Mon-Sat 8am-8pm PST
Click "Live Text Chat" on the right
Why did you want to chat with Roku?

Topics from recent customer chat windows

I need help setting up my Roku TV
I like to set up my Roku TV
Cannot connect to internet
I have an older Sharp TV. I also have a roku that I bought a couple of years ago.**Eve...
March ** I was charged **.**. i wanna know why
I would like to cancel roku
want to set up a * digit code for purchase so my card on file will not be used with out...
I can hear the TV but the screen is very dark. I can not see
That's okay I'll go back to using my fire stick thank you
That's okay thank you you have a good day
I would like to speak to a human I really don't want to have to go through this I'll ju...
We have been trying to set up our new Roku all day. When the time come for us to get th...
I can’t get Roku set up
Roku televisions. * to be exact. Continuously return to the home screen while watching...
Help me with my issue

Roku Live Support Statistics

Live chat starting pointhttp://support.roku.com/entries/413244-contact-support
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sat 8am-8pm PST
Best time to chat3:15pm
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or web or email
Quality of communication78%
Quality of help65%
Customer votes22,498
Information last updatedSat Apr 10 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number816-272-8106

Chatting with Roku Customer Service

Live chat with Roku by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Roku about. We can usually help ensure a better outcome. This is the best way to live chat with Roku because 107,868 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Roku usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://support.roku.com/entries/413244-contact-support are used to handling Refund a Charge, Account Setup, Streaming or Download Trouble, Device Support, Can't Login and other customer service issues. When you chat with Roku agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Sat 8am-8pm PST. It's hard to tell if companies like Roku offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Roku with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Roku

While Roku does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Roku is their 816-272-8106 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Roku? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Roku and GetHuman affiliated?

GetHuman and Roku have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Roku Contact Info

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