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Rockstar Games Customer FAQ

Top Answers & How-to Guides

What is Rockstar Games's Phone Number?

The question we are asked most often is about how to talk to Rockstar Games customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Rockstar Games Social Club Account?

You must know what requirements are critical for the recovery of your Rockstar Games Social Club account. It can be difficult...

How Do I Recover My Rockstar Games Password?

You can easily reset or recover your Rockstar Games password through a few simple steps. By submitting a reset request from the...
Ask any question you have about Rockstar Games customer service, get an answer now.

Recent Rockstar Games Customer Questions

I have a ps4 and I play gtav. I purchased the ps5. No option to merge or migrate.

If you're not seeing the option to merge or migrate your GTAV progress from PS4 to PS5, ensure that both versions are up-to-date with the latest patches. The migration feature may also depend on having linked accounts correctly. Sometimes, server issues can affect this process as well. Check your account settings to confirm everything is linked properly. If the problem persists, refer to the troubleshooting steps in the game or your console's support documentation.
Asked Feb 17, 2026 7:01 PM

I have a ps4 and I play gtav. I purchased the ps5. No option to merge or migrate.

If you're not seeing the option to merge or migrate your GTAV progress from PS4 to PS5, ensure that both versions are up-to-date with the latest patches. The migration feature may also depend on having linked accounts correctly. Sometimes, server issues can affect this process as well. Check your account settings to confirm everything is linked properly. If the problem persists, refer to the troubleshooting steps in the game or your console's support documentation.
Asked Feb 17, 2026 7:01 PM

I have a ps4 and I play gtav. I purchased the ps5. No option to merge or migrate.

If you're not seeing the option to merge or migrate your GTAV progress from PS4 to PS5, ensure that both versions are up-to-date with the latest patches. The migration feature may also depend on having linked accounts correctly. Sometimes, server issues can affect this process as well. Check your account settings to confirm everything is linked properly. If the problem persists, refer to the troubleshooting steps in the game or your console's support documentation.
Asked Feb 17, 2026 7:01 PM

I have a ps4 and I play gtav. I purchased the ps5. No option to merge or migrate.

If you're not seeing the option to merge or migrate your GTAV progress from PS4 to PS5, ensure that both versions are up-to-date with the latest patches. The migration feature may also depend on having linked accounts correctly. Sometimes, server issues can affect this process as well. Check your account settings to confirm everything is linked properly. If the problem persists, refer to the troubleshooting steps in the game or your console's support documentation.
Asked Feb 17, 2026 7:01 PM

I have a ps4 and I play gtav. I purchased the ps5. No option to merge or migrate.

If you're not seeing the option to merge or migrate your GTAV progress from PS4 to PS5, ensure that both versions are up-to-date with the latest patches. The migration feature may also depend on having linked accounts correctly. Sometimes, server issues can affect this process as well. Check your account settings to confirm everything is linked properly. If the problem persists, refer to the troubleshooting steps in the game or your console's support documentation.
Asked Feb 17, 2026 7:01 PM

Help me with my Rockstar Games customer service issue

Account Recovery

How Do I Recover My Rockstar Games Social Club Account?

You must know what requirements are critical for the recovery of your Rockstar Games Social Club account. It can be difficult...

How Do I Recover My Rockstar Games Password?

You can easily reset or recover your Rockstar Games password through a few simple steps. By submitting a reset request from the...

What do I do if my Rockstar Games account was hacked?

Rockstar Games offers games and merchandise to customers, with the option to link your Playstation to your Rockstar account. If...

Game Support

How Do I Get Out of the Cheaters Pool on Rockstar Games?

Customers enjoy playing with peers and other online gaming community members as a form of entertainment and spending leisure...

How do I link my Rockstar Games account with social media?

To link a Rockstar Games account with social media, log in to the Rockstar Games Social Club, go to account settings, and...

What platforms are supported for Rockstar games?

Rockstar Games offers titles on various platforms including PlayStation, Xbox, Nintendo, and PCs. They also support digital...

How can I participate in game testing or beta programs for Rockstar titles?

To participate in game testing or beta programs for Rockstar titles, players should regularly check the official website and...

What are the system requirements for Rockstar games?

Rockstar Games has various titles with distinct system requirements due to different factors like graphics and gameplay....

Reporting Issues

How Do I Submit a Report Ticket to Rockstar Games?

Rockstar Games is an American-based video game design company with highly popular titles such as Red Dead Redemption and Grand...

How do I report a loss of GTA online characters, cars, rank, or items to Rockstar Games?

If you lost your character or if you noticed that something is missing from your account with Rockstar, here's the best way to...

How Do I Let Rockstar Games Know About an In-Game Problem?

To report in-game problems to Rockstar Games, follow these steps: 1. Identify the problem you're experiencing. 2. Visit the...

Refunds and Transfers

How do I get a refund from Rockstar Games?

Rockstar users can refund digital purchases within 14 days if not used more than 2 hours. Refund applies to EU/UK/EEA...

How do I transfer a character on Rockstar Games?

You put a lot of work into building your characters up. They become an extension of you. That's why you'll want to follow this...
We look to the Rockstar Games issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Rockstar Games issues reported to GetHuman

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