Optus - Faults Live Chat

How to chat with Optus - Faults by GetHuman

https://www.optus.com.au/for-you/support/contact-us
Live Chat with Optus - Faults Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Optus - Faults has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Optus - Faults Live Support Statistics

Live chat starting pointhttps://www.optus.com.au/for-you/support/contact-us
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:15pm
Average wait1
Current wait3
Rank (overall)2
Alternate methodsphone or chat
Quality of communication66%
Quality of help61%
Customer votes67,590
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number133 937

Chatting with Optus - Faults Customer Service

Live chat with Optus - Faults by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Optus - Faults about. We can usually help ensure a better outcome. This is the best way to live chat with Optus - Faults because 18,606 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Optus - Faults usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.optus.com.au/for-you/support/contact-us are used to handling Technical Support, Account access, Service and other customer service issues. When you chat with Optus - Faults agents, they are most likely chatting with you from their call center located in Singapore. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Optus - Faults offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Optus - Faults with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Optus - Faults

While Optus - Faults does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Optus - Faults is their 133 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Optus - Faults? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

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GetHuman and Optus - Faults have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Optus - Faults Contact Info

Information that GetHuman and its users have gathered about how to best reach Optus - Faults
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