MagicJack Live Chat

How to chat with MagicJack by GetHuman

http://www.magicjack.com/techchat/
Live Chat with MagicJack Agents
  • Chat is available Mon-Fri 9am-9:30pm, Sat-Sun 9am-8pm EST.
  • The average wait time (for agents to join) is 15 minutes.
  • Current estimated wait time for an agent to join your chat window is 24 mins.
Despite the fact that MagicJack has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

My magicjack device buzzes all the time.I need replacement.I live off grid outside any...
Need to change credit card
I renewed my * years subscription, without having the option to pay for my phone number...
Order a new magicjack unit to replace older unit. Ordered August ** **** and still have...
please call me Juanita Ivins ****** ****. I AM ** YRS OLD AND AM NOT IN TO ELECTRONIC...
I need to talk with a live pe*rson onthe phone on the phone
MagicJack Support,**We received a call from a Magicjack representative yesterday ( July...
I'm trying to help my brother get his Magic Jack working again. It has been disconnect...
*****@***.com**MajicJack customer services **Dear Sir*Madam **Please Activate my MajicJ...
I have been a Magic Customer for a number of years. Customer Support leaves much to be...
Accountid: ******** Customer Name: GUNGOR BENTURK**Can you please corr...
I paid my bill on ********* and when my number is called it says my subcription has exp...
I have a problem with getting you paid by my bank. I need to speak to someone to resolv...
From: Kumarasin Subra*Sent: Saturday, February **, **** *:**:** PM*To: *****@***.com...
Help me with my issue

MagicJack Live Support Statistics

Live chat starting pointhttp://www.magicjack.com/techchat/
Department you chat withTechnical Support
Chat center hoursMon-Fri 9am-9:30pm, Sat-Sun 9am-8pm EST
Best time to chat3pm
Average wait15
Current wait24
Rank (overall)3
Alternate methodsphone or chat
Quality of communication72%
Quality of help45%
Customer votes64,022
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-624-4252

Chatting with MagicJack Customer Service

Live chat with MagicJack by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with MagicJack about. We can usually help ensure a better outcome. This is the best way to live chat with MagicJack because 26,988 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case MagicJack usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.magicjack.com/techchat/ are used to handling Transfer Phone Number, Account Access, Technical Support, Billing, Dispute a Charge and other customer service issues. When you chat with MagicJack agents, they are most likely chatting with you from their call center located in Southlake, TX or Nicaragua. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-9:30pm, Sat-Sun 9am-8pm EST. It's hard to tell if companies like MagicJack offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting MagicJack with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting MagicJack

While MagicJack does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for MagicJack is their 800-624-4252 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact MagicJack? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are MagicJack and GetHuman affiliated?

GetHuman and MagicJack have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

MagicJack Contact Info

Information that GetHuman and its users have gathered about how to best reach MagicJack
MagicJack Phone NumberMore MagicJack Contact Info

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