If your internet goes down, your MagicJack service will be affected because MagicJack relies on an internet connection to function. When your internet is unavailable, you will not be able to make or receive calls using the MagicJack device. This includes both incoming and outgoing calls, as the service requires a stable internet connection to route voice calls over the Internet Protocol.
It is important to note that your MagicJack device does store voice messages, which means that any messages left during the downtime will be accessible once your internet connection is restored. However, during the period your internet is down, you will not be able to access your voicemail or any features associated with the service.
To help mitigate issues associated with internet outages, it may be beneficial to evaluate your internet service provider's reliability and explore options for backup internet solutions. Additionally, some users choose to pair their MagicJack service with a mobile hotspot as a secondary connection. This could be a preventive measure in case of a primary internet failure.
For further assistance or information about specific features, users may want to check the current web page for additional resources or support details.