Macy's Credit Card Live Chat

How to chat with Macy's Credit Card by GetHuman

Live Chat with Macy's Credit Card Agents
https://www.macys.com/account/signin
Sign in to enter chat. Must have Macy's account.
Current Wait: 114 mins (avg 60)
Hours: 24 hours, 7 days
Why did you want to chat with Macy's Credit Card?
Chat topic: Setup an accountChat topic: QuestionChat topic: ComplaintChat topic: Lower my rateWant to chat for a different reason

Macy's Credit Card Live Support Statistics

Live chat starting point
https://www.macys.com/account/signin
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
1:45pm
Average wait
60
Current wait
114
Rank (overall)
3
Alternate methods
phone or chat or web or email
Quality of communication
30%
Quality of help
75%
Customer votes
25,513
Information last updated
Sat Nov 10 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-289-6229

Chatting with Macy's Credit Card Customer Service

Live chat with Macy's Credit Card by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Macy's Credit Card about. We can usually help ensure a better outcome. This is the best way to live chat with Macy's Credit Card because 14,574 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Macy's Credit Card usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.macys.com/account/signin are used to handling Setup an account, Question, Complaint, Lower my rate and other customer service issues. When you chat with Macy's Credit Card agents, they are most likely chatting with you from their call center located in Arizona or Ohio. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Macy's Credit Card offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Macy's Credit Card with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Macy's Credit Card

While Macy's Credit Card does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Macy's Credit Card is their 800-289-6229 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Macy's Credit Card? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Macy's Credit Card Contact Info

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