Lord & Taylor Live Chat

How to chat with Lord & Taylor by GetHuman

Lord & Taylor Live Support Statistics

Live chat starting point
http://www.lordandtaylor.com/webapp/wcs/stores/servlet/PreChatView?storeId=10151&catalogId=10102&langId=-1&?endpoint=https%3A%2F%2F1.la1c1.salesforceliveagent.com%2Fcontent%2Fs%2Fchat%3Flanguage%3Den_US%23deployment_id%3D572E000000003IH%26org_id%3D00DE000
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Sat 8am-midnight, Sun 8am-10pm EST
Best time to chat
3:30pm
Average wait
10
Current wait
10
Rank (overall)
3
Alternate methods
phone or web or chat
Quality of communication
65%
Quality of help
33%
Customer votes
29,695
Information last updated
Sun Jul 15 2018 09:00:00 GMT+0000 (UTC)
Best phone number
800-223-7440

Chatting with Lord & Taylor Customer Service

Live chat with Lord & Taylor by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Lord & Taylor about. We can usually help ensure a better outcome. This is the best way to live chat with Lord & Taylor because 1,818 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Lord & Taylor usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.lordandtaylor.com/webapp/wcs/stores/servlet/PreChatView?storeId=10151&catalogId=10102&langId=-1&?endpoint=https%3A%2F%2F1.la1c1.salesforceliveagent.com%2Fcontent%2Fs%2Fchat%3Flanguage%3Den_US%23deployment_id%3D572E000000003IH%26org_id%3D00DE000 are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Lord & Taylor agents, they are most likely chatting with you from their call center located in Jacksonville, FL or Mexico. Live chat is rarely available 24/7, and this department is open Mon-Sat 8am-midnight, Sun 8am-10pm EST. It's hard to tell if companies like Lord & Taylor offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Lord & Taylor with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Lord & Taylor

While Lord & Taylor does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Lord & Taylor is their 800-223-7440 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Lord & Taylor? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Lord & Taylor Contact Info

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