Lenovo Live Chat

How to chat with Lenovo by GetHuman

Live Chat with Lenovo Agents
http://shop.lenovo.com/us/en/landing_pages/contact/
Click "Click to chat" at the top
Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Why did you want to chat with Lenovo?
Chat topic: Technical supportChat topic: Track an orderChat topic: Warranty claimChat topic: Where to buyChat topic: ComplaintWant to chat for a different reason

Lenovo Live Support Statistics

Live chat starting point
http://shop.lenovo.com/us/en/landing_pages/contact/
Call-back available
NO
Department you chat with
New Customers
Chat center hours
24 hours, 7 days
Best time to chat
2:15pm
Average wait
3
Current wait
3
Rank (overall)
2
Alternate methods
phone or chat or email or web
Quality of communication
44%
Quality of help
76%
Customer votes
65,404
Information last updated
Sat Nov 17 2018 10:00:00 GMT+0000 (UTC)
Best phone number
855-253-6686

Chatting with Lenovo Customer Service

Live chat with Lenovo by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Lenovo about. We can usually help ensure a better outcome. This is the best way to live chat with Lenovo because 17,226 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Lenovo usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://shop.lenovo.com/us/en/landing_pages/contact/ are used to handling Technical support, Track an order, Warranty claim, Where to buy, Complaint and other customer service issues. When you chat with Lenovo agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Lenovo offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Lenovo with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Lenovo

While Lenovo does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Lenovo is their 855-253-6686 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Lenovo? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Lenovo Contact Info

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