Lazada Live Chat

How to chat with Lazada by GetHuman

Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 6am-12pm EST
Click this link to launch chat
Why did you want to chat with Lazada?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I recently purchased the cash voucher rm** from lazada, and i'm given*a voucher that sh...
I inly ordered * sunglasses . Black and teak color . Not *. *Please check it out . Tha...
My lazada account could not log in suddenly. When I try to log in with my email, it sho...
I am trying to update my account with my new number but everytime I key it in, it says...
I cashed in lazada on april ** and its still not refelected on my account.
why i can't use my lazada paylater? i already paid my balance
I do advance payment last Feb ** for may lazpaylater. It was successfully paid and said...
My account is * months freezed. Itam paying my bills everytime. I was irriated by calls...
I asked the delivery guy to reschedule my delivery for tomorrow since i was already on...
I accidentaly topped up my lazada wallet through BillEase App. And Im asking for your h...
Help me with my issue

Lazada Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 6am-12pm EST
Best time to chat9:30am
Average wait1
Current wait2
Rank (overall)1
Alternate methodschat
Quality of communication80%
Quality of help57%
Customer votes28,635
Information last updatedMon May 22 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with Lazada Customer Service

Live chat with Lazada by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Lazada about. We can usually help ensure a better outcome. This is the best way to live chat with Lazada because 10,818 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at are used to handling Return an Order, Refund For A Charge, Track an Order, Missing Order, Cancel Order and other customer service issues. When you chat with Lazada agents, they are most likely chatting with you from their call center located in null. Live chat is rarely available 24/7, and this department is open Mon-Fri 6am-12pm EST. It's hard to tell if companies like Lazada offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Lazada with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Lazada

While Lazada does offer live chat as a way to get help, they do not have a phone number you can call. There is only 1 way to get customer help from them. Since Lazada does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Lazada? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Lazada and GetHuman affiliated?

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Lazada Contact Info

Information that GetHuman and its users have gathered about how to best reach Lazada
Lazada Live ChatBEST

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