Lazada Customer Service Issues

I need some assistance regarding the order-grabbing platform on akoedlo.com. I was offered a commission-based job, but to withdraw my earnings, I was required to fulfill 60 orders. There's a risk of needing to recharge if you grab a welfare order without a sufficient balance. Unfortunately, my account got frozen because I couldn't recharge it due to a lack of funds. I urgently need my money back, especially since my superior's account has already been closed. Please help me recover my funds. Thank you.

I suspect someone is using my email to place orders on Lazada Vietnam without my knowledge. I have been receiving emails regarding orders and cancellations that I did not authorize. Can you please deactivate the account associated with [redacted] as I believe these actions are fraudulent? I would like to forward these suspicious emails to you for further review. Kindly provide me with an email address where I can send them. Thank you.

Hello, I bought these items on October 4, but I still haven't received them. The order has been in packed and ready to ship status for over 3 weeks. When I tried to track the package using the provided tracking number on the courier's site, it couldn't be located. The seller is not responding, and this situation is really frustrating. At this point, I simply want to cancel my order and receive a refund since the payment has already been processed. Order: [redacted][redacted] Request: Cancelation

Hello, I am inquiring about why my LAZADA PAY LATER account has been frozen. I have consistently made timely payments since using LPL and have never missed a payment. Suddenly, without any explanation, my LPL account was frozen. The only information I received from the Lazada app's Q&A section was: "YOUR ACCOUNT MAY BE FROZEN DUE TO SUSPICIOUS ACTIVITY." As far as I am aware, I have not engaged in any activities that would violate Lazada's rules and regulations. Could you please provide clarification and shed some light on this situation? I appreciate your prompt response. Thank you.

I am experiencing difficulties with the product I purchased, the Q3 Pro Projector 4K UHD Resolution with built-in Android OS. The issues I am facing include delayed display and a non-functional HDMI connection. I have reached out to the seller, who advised me to contact customer support. However, my attempts to connect to live chat have been redirected to Cleo, the bot. I am keen to engage with a live agent from Lazada's customer care team to address these concerns promptly.

I am having trouble accessing my Lazada account as it seems to have been reset. Whenever I try to log in using my phone number, I receive the message "Too many attempts, please try again later." Despite waiting and trying again after some time, the issue persists. This is concerning because I have parcels awaiting delivery and I am unable to track their progress or request refunds if needed. I am unsure how to proceed with recovering my account.

Hello, I need assistance in understanding the duration of my locked account. I am trying to access my account with the phone number +[redacted] but do not recall creating an account solely with a phone number. If I cannot access the account with this phone number, could it be deleted or reset permanently? I would like to use this number for my Lazada wallet, but I am currently unable to do so because of the issue with another account. I would greatly appreciate help in resolving this matter. Thank you.