Kay Jewelers Live Chat

How to chat with Kay Jewelers by GetHuman

Kay Jewelers Live Support Statistics

Live chat starting point
https://www.kay.com/webapp/wcs/stores/servlet/ZContactCSCmd?catalogId=10001&langId=-1&storeId=10101&krypto=19HZoQrnEAsMF1NE22Axpo6RNqMdBxzKZCSqbXtuGYL2noMQ00qBS842iZI%2BUSYSn%2FPldjr%2B%2FR2tb13ptGaVWw%3D%3D&ddkey=http:ZContactCSCmd
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST
Best time to chat
10:15am
Average wait
1
Current wait
1
Rank (overall)
3
Alternate methods
phone or web or chat
Quality of communication
73%
Quality of help
81%
Customer votes
37,023
Information last updated
Sun Aug 12 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-527-8029

Chatting with Kay Jewelers Customer Service

Live chat with Kay Jewelers by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Kay Jewelers about. We can usually help ensure a better outcome. This is the best way to live chat with Kay Jewelers because 7,230 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Kay Jewelers usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.kay.com/webapp/wcs/stores/servlet/ZContactCSCmd?catalogId=10001&langId=-1&storeId=10101&krypto=19HZoQrnEAsMF1NE22Axpo6RNqMdBxzKZCSqbXtuGYL2noMQ00qBS842iZI%2BUSYSn%2FPldjr%2B%2FR2tb13ptGaVWw%3D%3D&ddkey=http:ZContactCSCmd are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Kay Jewelers agents, they are most likely chatting with you from their call center located in Southlake, TX or India. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST. It's hard to tell if companies like Kay Jewelers offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Kay Jewelers with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Kay Jewelers

While Kay Jewelers does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Kay Jewelers is their 800-527-8029 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Kay Jewelers? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Kay Jewelers Contact Info

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