Kaiser Permanente - California Live Chat

How to chat with Kaiser Permanente - California by GetHuman

Live Chat with Kaiser Permanente - California Agents
Current Wait: 1 mins (avg 1)
Hours: 24 hours, 7 days
Click "Chat Live" at the top
Why did you want to chat with Kaiser Permanente - California?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Cannot get through phone tree to an actual person.
Need prescriptions transferred to pharmacy. Pharmacy already sent request
Went through phone tree but cannot get off of hold.
Medical advice what to speak to a li
I need to know what my Member ID * is.
Stuck on hold for hours* callback option never got a call back.
Premium bill was charged to wrong card.
Connect with an advice nurse
I want to schedule an appointment on KP.ORG but it says I am not currently a member.
Cancel membership after billing problems
I am trying to make an appointment on KP.ORG but the system says I don't have coverage...
I want to correct a name associated with a new Northern CA Member ID and link of merge...
Talk to someone about covid symptoms
I need my member ID number. My card has not been sent.
Help me with my issue

Kaiser Permanente - California Live Support Statistics

Live chat starting pointhttps://individual-family.kaiserpermanente.org/healthinsurance
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat2:45pm
Average wait1
Current wait1
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication42%
Quality of help55%
Customer votes34,231
Information last updatedSun May 22 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-454-8855

Chatting with Kaiser Permanente - California Customer Service

Live chat with Kaiser Permanente - California by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Kaiser Permanente - California about. We can usually help ensure a better outcome. This is the best way to live chat with Kaiser Permanente - California because 12,036 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Kaiser Permanente - California usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://individual-family.kaiserpermanente.org/healthinsurance are used to handling Contact support, ID cards, Billing issue, Find a provider and other customer service issues. When you chat with Kaiser Permanente - California agents, they are most likely chatting with you from their call center located in St. Louis, MO or Jamaica. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Kaiser Permanente - California offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Kaiser Permanente - California with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Kaiser Permanente - California

While Kaiser Permanente - California does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Kaiser Permanente - California is their 866-454-8855 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Kaiser Permanente - California? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Kaiser Permanente - California and GetHuman affiliated?

GetHuman and Kaiser Permanente - California have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Kaiser Permanente - California Contact Info

Information that GetHuman and its users have gathered about how to best reach Kaiser Permanente - California
Kaiser Permanente - California Live Chat

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