Kaiser Permanente - California Live Chat

How to chat with Kaiser Permanente - California by GetHuman

Live Chat with Kaiser Permanente - California Agents
https://individual-family.kaiserpermanente.org/healthinsurance
Click "Chat Live" at the top
Current Wait: 2 mins (avg 1)
Hours: 24 hours, 7 days
Why did you want to chat with Kaiser Permanente - California?
Chat topic: Contact supportChat topic: Billing issueChat topic: ID cardsChat topic: Find a providerWant to chat for a different reason

Kaiser Permanente - California Live Support Statistics

Live chat starting point
https://individual-family.kaiserpermanente.org/healthinsurance
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
9am
Average wait
1
Current wait
2
Rank (overall)
3
Alternate methods
phone or chat or web
Quality of communication
43%
Quality of help
56%
Customer votes
34,231
Information last updated
Wed Aug 15 2018 09:00:00 GMT+0000 (UTC)
Best phone number
866-454-8855

Chatting with Kaiser Permanente - California Customer Service

Live chat with Kaiser Permanente - California by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Kaiser Permanente - California about. We can usually help ensure a better outcome. This is the best way to live chat with Kaiser Permanente - California because 12,036 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Kaiser Permanente - California usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://individual-family.kaiserpermanente.org/healthinsurance are used to handling Contact support, Billing issue, ID cards, Find a provider and other customer service issues. When you chat with Kaiser Permanente - California agents, they are most likely chatting with you from their call center located in St. Louis, MO or Jamaica. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Kaiser Permanente - California offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Kaiser Permanente - California with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Kaiser Permanente - California

While Kaiser Permanente - California does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Kaiser Permanente - California is their 866-454-8855 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Kaiser Permanente - California? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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