Kaiser Permanente - California Member Services Phone Number

Hold time now: 8 mins (avg 2)
Best time to call: 3pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 4, then enter medical record number
This is not the most popular Kaiser Permanente - California phone number (it's ranked #2). Most customers call 866-454-8855 for support: Click here for best option

Other customers got on the phone recently because:

I need to speak to a member service person
how do I get tested for covid
Past due bill. I got final notice but got it too late. Want to reinstate plan
Need to make my first Kaiser payment
I’m being billed for coverage that was canceled last month. I need to make sure Kaiser...
Kaiser Pharmacy refill issue to resolve to fulfill Rx order
need to find out my covid test results and i don’t have an online account, was supposed...
I am getting billed double for my insurance.
need an itemized billing statement for my PK Senior Advantage premium charges and payme...
I am out of my subscription of Norco,, and my Doctor has okayed a refill..**However, I...
I need to know if my son has kaiser
Infant has slight yellow tint on skin
My plan was canceled, I need it reinstated. When I call I am left on hold for hours wit...
I need to update my autopay, and the payment portal has locked me out.

Help me with my issue

Kaiser Permanente - California Member Services Phone Number 800-464-4000 - Info & Statistics

Phone number to dial800-464-4000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial3pm
Navigate phone maze to a humanPress 4, then enter medical record number
Average wait2
Current wait8
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication77%
Quality of help87%
Customer votes594
Best phone number866-454-8855
Information last updatedMon Feb 22 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Kaiser Permanente - California's 800-464-4000 Member Services Number

This Kaiser Permanente - California phone number is ranked #2 out of 2 because 12,036 Kaiser Permanente - California customers tried our tools and information and gave us feedback after they called. The reason customers call 800-464-4000 is to reach the Kaiser Permanente - California Member Services department for problems like Contact support, ID cards, Billing issue, Find a provider. As far as we can tell, Kaiser Permanente - California has call center locations in null and you can call during their open hours 24 hours, 7 days. Kaiser Permanente - California has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-464-4000 and ways to call or contact Kaiser Permanente - California with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Kaiser Permanente - California

Calling Kaiser Permanente - California at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Kaiser Permanente - California Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Kaiser Permanente - California's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Kaiser Permanente - California in General

While 800-464-4000 is Kaiser Permanente - California's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-454-8855 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Kaiser Permanente - California help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!