Kaiser Permanente - California Member Services Phone Number
- Calls Kaiser Permanente - California's Member Services department
- On average, callers wait 4 minutes to talk to a person when they call
- Call center hours are 24 hours, 7 days
- We recommend calling around 1:45pm
- Some common reasons that visitors to GetHuman call Kaiser Permanente - California include Contact support, ID cards, Billing issue, and Find a provider.
- Get a real live human at this number: Press 4, then enter medical record number
- When you call Kaiser Permanente - California and their automated voice system picks up, you hear: Please briefly tell me the reason for your call.
- This is not the most popular Kaiser Permanente - California phone number (it's ranked #2). Most customers call 866-454-8855 for support: Click here for best option
What to expect when you call
They may ask your reason for calling (instead of a menu)
"Thank you for calling Kaiser Permanente.
Please hang up and dial nine one one.
Hang up and dial nine one one or go to the nearest hospital.
For quality of service, we may record or monitor your call.
Please briefly tell me the reason for your call."
Excerpt from a call with Kaiser Permanente - California
Wednesday, March 27, 2024 5:23 PM
Other customers got on the phone recently because:
I need to reach the nurse who called me back from doctor Andrew Lynn. I think it'd abou...
Cannot contact Medicare transportation service to make reservations *I have been callin...
want to get called back when kaiser help nurse is available
I want to find out a bit of enrolling in a senior Plan dental plan
How do I pay a hospital bill for my elderly brother
Last October, I decided to change to a different Medicare plan elsewhere than Kaiser...
Cannot get through phone tree to an actual person.
Need prescriptions transferred to pharmacy. Pharmacy already sent request
Went through phone tree but cannot get off of hold.
I need my member ID number. My card has not been sent.
I need to terminate my Medicare Advantage plan coverage as of January*, ****. Have ori...
Trying to reach nurses station in so. Ca.
I need a medical ID card. It’s been * months and I never got one.
I would like to get a COVID test at an urgent care near me but Kaiser Insurance is out...
Kaiser Permanente - California Member Services Phone Number 800-464-4000 - Info & Statistics
Phone number to dial800-464-4000
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanPress 4, then enter medical record number
Average wait4
Current wait7
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication72%
Quality of help92%
Customer votes588
Best phone number866-454-8855
Information last updatedTue Apr 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Kaiser Permanente - California's 800-464-4000 Member Services Number
This Kaiser Permanente - California phone number is ranked #2 out of 2 because 12,036 Kaiser Permanente - California customers tried our tools and information and gave us feedback after they called. The reason customers call 800-464-4000 is to reach the Kaiser Permanente - California Member Services department for problems like Contact support, ID cards, Billing issue, Find a provider. As far as we can tell, Kaiser Permanente - California has call center locations in null and you can call during their open hours 24 hours, 7 days. Kaiser Permanente - California has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-464-4000 and ways to call or contact Kaiser Permanente - California with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Kaiser Permanente - California
Calling Kaiser Permanente - California at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-464-4000. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Kaiser Permanente - California Member Services agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Kaiser Permanente - California Once on the phone with Kaiser Permanente - California's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Kaiser Permanente - California in General
While 800-464-4000 is Kaiser Permanente - California's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-454-8855 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Kaiser Permanente - California help by calling them, is that other customers give their customer support at this number a 72% score for their communication skills and a 92% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.