Kaiser Permanente - California Member Services Phone Number

Hold time now: 6 mins (avg 3)
Best time to call: 9am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 4, then enter medical record number
This is not the most popular Kaiser Permanente - California phone number (it's ranked #2). Most customers call 866-454-8855 for support: Click here for best option

Other customers got on the phone recently because:

I can not change my kp.org password
Lost my glasses how to I get replacements
I need to reinstate my membership
I'd like to resolve a billing issue
I have to provide them the information they need to settle a bill because I had a lapse...
I got a ambulance bill from sacramento fire department
Trying to get medical info from Henry Mayo and send to Kaiser*Need to know where and wh...
I’ve been trying to remove kaiser as my primary insurance company, I want to call to co...
On a recent pharmacy request, a notice appeared that said there was a technical issue a...
Calling from provider's office, need eligibility and benefits of members
Call hold time is too high
need to book an appointment
Problem with filling a prescription
Submit a Power of Attorney for my father. Is faxing it acceptable? If it is, what the f...

Help me with my issue

Kaiser Permanente - California Member Services Phone Number 800-464-4000 - Info & Statistics

Phone number to dial800-464-4000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 4, then enter medical record number
Average wait3
Current wait6
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication73%
Quality of help91%
Customer votes590
Best phone number866-454-8855
Information last updatedSat May 14 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Kaiser Permanente - California's 800-464-4000 Member Services Number

This Kaiser Permanente - California phone number is ranked #2 out of 2 because 12,036 Kaiser Permanente - California customers tried our tools and information and gave us feedback after they called. The reason customers call 800-464-4000 is to reach the Kaiser Permanente - California Member Services department for problems like Contact support, ID cards, Billing issue, Find a provider. As far as we can tell, Kaiser Permanente - California has call center locations in null and you can call during their open hours 24 hours, 7 days. Kaiser Permanente - California has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-464-4000 and ways to call or contact Kaiser Permanente - California with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Kaiser Permanente - California

Calling Kaiser Permanente - California at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Kaiser Permanente - California Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Kaiser Permanente - California's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Kaiser Permanente - California in General

While 800-464-4000 is Kaiser Permanente - California's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-454-8855 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Kaiser Permanente - California help by calling them, is that other customers give their customer support at this number a 73% score for their communication skills and a 91% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Kaiser Permanente - California Contact Info

Other Kaiser Permanente - California Phone Numbers

Customer Service866-454-8855

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