IRS Live Chat

How to chat with IRS by GetHuman

Current Wait: 22 mins (avg 17)
Hours: Mon-Fri 8am-8pm EST
Online customer service chat
Why did you want to chat with IRS?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I submitted my tax return on April *nd and am still waiting for my refund.
How to redirect my tax refund?
How can I redirect my tax refund
I need to redirect tax refund
Need to redirect tax refund
i still havent recieved my taxes
I need to verify that my **** taxes were received by the IRS, I mailed them. I have tri...
I have not received my second stimulus check.
I haven’t received second stimulus check.
I**It has been * weeks and I still haven’t received my refund my bank account was close...
I need my AGI number ****
Refund request letter
I have not yet gotten my tax refund, submitted on paper on April *nd.
Refund delayed for * months
Help me with my issue

IRS Live Support Statistics

Live chat starting pointhttps://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-8pm EST
Best time to chat3:30pm
Average wait17
Current wait22
Rank (overall)8
Alternate methodsphone or chat or web
Quality of communication45%
Quality of help68%
Customer votes25,458
Information last updatedMon May 23 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-829-1040

Chatting with IRS Customer Service

Live chat with IRS by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with IRS about. We can usually help ensure a better outcome. This is the best way to live chat with IRS because 2,306,316 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case IRS usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1 are used to handling Track My Refund, Setup Payment Arrangement, Ask For Tax Help, Order a Transcript, Missing Refund and other customer service issues. When you chat with IRS agents, they are most likely chatting with you from their call center located in Utah or New York or Tennessee. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like IRS offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting IRS with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting IRS

While IRS does offer live chat as a way to get help, they also have a phone number. In total, there are 13 ways to get in touch with them. The best phone number for IRS is their 800-829-1040 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact IRS? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are IRS and GetHuman affiliated?

GetHuman and IRS have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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IRS Contact Info

Information that GetHuman and its users have gathered about how to best reach IRS
IRS Live Chat

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