IRS Live Chat

How to chat with IRS by GetHuman

Topics from recent customer chat windows

I claimed My son and return was kicked back. I have A divorce settlement that gives me...
Can you tell me an I under the path act
never received tax return or paper work
I need my **** refund and never received it
When I call IRS they tell me they don’t have any information about my taxes I filed Jan...
How can I get my ip pin
I am trying to follow up on a payment. When I called I received the message that they...
Got my state refund back was supposed to be **** only got back *** want to know why I m...
My return was accepted on January ** and it still is not even showing a refund date.
The routing number for direct deposit on my refund is incorrect and i need to change it...
I need my tax transcript
Need to speak with a collections agent in regards to a tax lien. My account is currentl...
My refund status I’m not seeing a image of the tracker. Also on turbo tax it states tha...
Is my tax refund being held?
Help me with my issue

IRS Live Support Statistics

Live chat starting point
https://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-8pm EST
Best time to chat
10:45am
Average wait
17
Current wait
19
Rank (overall)
8
Alternate methods
phone or chat or web
Quality of communication
40%
Quality of help
73%
Customer votes
25,453
Information last updated
Mon Feb 10 2020 10:00:00 GMT+0000 (UTC)
Best phone number
800-829-1040

Chatting with IRS Customer Service

Live chat with IRS by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with IRS about. We can usually help ensure a better outcome. This is the best way to live chat with IRS because 2,306,316 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case IRS usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1 are used to handling Track My Refund, Setup Payment Arrangement, Missing Refund, Ask For Tax Help, Order a Transcript and other customer service issues. When you chat with IRS agents, they are most likely chatting with you from their call center located in Utah or New York or Tennessee. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like IRS offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting IRS with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting IRS

While IRS does offer live chat as a way to get help, they also have a phone number. In total, there are 12 ways to get in touch with them. The best phone number for IRS is their 800-829-1040 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact IRS? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are IRS and GetHuman affiliated?

GetHuman and IRS have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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IRS Contact Info

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