IRS Live Chat

How to chat with IRS by GetHuman

Current Wait: 26 mins (avg 17)
Hours: Mon-Fri 8am-8pm EST
Online customer service chat
Why did you want to chat with IRS?

Topics from recent customer chat windows

Replacement tax refund check
My IRS tax return keeps being rejected due to incorrect AGI, but I believe it is becaus...
I was penalized $** after paying the correct amount of estimated taxes in advance and a...
taxes rejected because Adjusted Gross Income form last year that I entered to identify...
Didnt get my w*form fron green hill owner who owned days inn at *** east houston san an...
Trying to see if I owe irs
When will I receive my stimulus checks from before. I never received any stimulus checks
I am being filed and need help getting my payments
I need to know the address my stimulus was sent to because I never got it at my current...
I tried to electronic file my **** taxes through Jackson Hewitt. My refund was rejected...
Checking on status of irs refund
Why was my taxes or my refund rejected by the irs
Why was my refund rejected by the irs
or second stimulus check spelled my wifes name wrong , it should be oliva not oliviva...
Help me with my issue

IRS Live Support Statistics

Live chat starting pointhttps://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-8pm EST
Best time to chat10:15am
Average wait17
Current wait26
Rank (overall)8
Alternate methodsphone or chat or web
Quality of communication42%
Quality of help71%
Customer votes25,455
Information last updatedFri Feb 26 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-829-1040

Chatting with IRS Customer Service

Live chat with IRS by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with IRS about. We can usually help ensure a better outcome. This is the best way to live chat with IRS because 2,306,316 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case IRS usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1 are used to handling Track My Refund, Setup Payment Arrangement, Ask For Tax Help, Missing Refund, Order a Transcript and other customer service issues. When you chat with IRS agents, they are most likely chatting with you from their call center located in Utah or New York or Tennessee. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like IRS offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting IRS with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting IRS

While IRS does offer live chat as a way to get help, they also have a phone number. In total, there are 13 ways to get in touch with them. The best phone number for IRS is their 800-829-1040 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact IRS? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are IRS and GetHuman affiliated?

GetHuman and IRS have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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IRS Contact Info

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