IRS Live Chat

How to chat with IRS by GetHuman

Live Chat with IRS Agents
https://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1
Current Wait: 10 mins (avg 9)
Hours: Mon-Fri 8am-8pm EST
Best alternative to chatting with IRS:
For relevant help, and to make sure your issue gets attention, tell us the problem below.

Why did you want to chat with IRS?

We want to get you the right department and more attention on your issue.

Topics in recent chat windows with IRS

IRS Live Chat - by the Numbers

Live chat starting point
https://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-8pm EST
Best time to chat
1pm
Average wait
9
Current wait
10
Rank (overall)
8
Alternate methods
phone or chat or web
Quality of communication
47%
Quality of help
66%
Customer votes
25,461
Information last updated
Wed Dec 13 2017 10:00:00 GMT+0000 (UTC)
Best phone number
800-829-1040

Chatting with IRS Customer Service

Live chat with IRS by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with IRS about. We can usually help ensure a better outcome. This is the best way to live chat with IRS because 541,926 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case IRS usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1 are used to handling Refund Issue, Filing Issue, Tax Issue, Payment Issue, Transcripts Issue and other customer service issues. When you chat with IRS agents, they are most likely chatting with you from their call center located in Utah or New York or Tennessee. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like IRS offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting IRS with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting IRS

While IRS does offer live chat as a way to get help, they also have a phone number. In total, there are 12 ways to get in touch with them. The best phone number for IRS is their 800-829-1040 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact IRS? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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