IRS Chat Live | Tips for Better Results

IRS Live Chat

Live Chat with IRS Agents
https://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1
Current Wait: 13 mins (avg 9)
Hours: Mon-Fri 8am-8pm EST
Best alternative to live chat
For relevant help, and to make sure your issue gets attention, tell us the problem:

What's the issue?

Get the right department and more attention on your issue.

Refund Issue
1,954 chats about this, last 90 days
Filing Issue
3,950 chats about this, last 90 days
Tax Issue
1,047 chats about this, last 90 days
Payment Issue
3,650 chats about this, last 90 days
Transcripts Issue
2,651 chats about this, last 90 days

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IRS Live Chat - by the Numbers

Live chat starting point
https://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1
Call-back available
NO
Department you chat with
Customer Service
Call center hours
Mon-Fri 8am-8pm EST
Best time to chat
1pm
Average wait
9
Current wait
13
Rank (overall)
8
Alternate methods
Quality of communication
47%
Quality of help
66%
Customer votes
25,460
Information last updated
Fri Dec 08 2017 10:00:00 GMT+0000 (UTC)
Best phone number
800-829-1040

Chatting with IRS Customer Service

This is the best way to live chat with IRS because 547,332 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case IRS usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://server.iad.liveperson.net/hc/81804927/?cmd=file&file=visitorWantsToChat&site=81804927&byhref=1 are used to handling Refund Issue, Filing Issue, Tax Issue, Payment Issue, Transcripts Issue and other customer service issues. When you chat with IRS agents, they are most likely chatting with you from their call center located in Utah or New York or Tennessee. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like IRS offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting IRS with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting IRS

While IRS does offer live chat as a way to get help, they also have a phone number. In total, there are 12 ways to get in touch with them. The best phone number for IRS is their 800-829-1040 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact IRS? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers. Click here to compare all the various ways we've compiled to contact IRS.
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