Hotels.com Live Chat

How to chat with Hotels.com by GetHuman

Hotels.com does not offer customer support through live chat.
Why did you want to chat with Hotels.com?

Topics from recent customer chat windows

Im trying to call hotels.com. I can't get into my account with them
Need refund. Talked to hotel manager and said I needed to call you so you can call them...
Booked reservation for Courtyard By Marriott, DFW Airport North on October...
First of all. Am I communicating directly with Hotels.com?
I completed two reservations at Pelican Hotel in Santorini, THIRA GREECE...
I had two reservations at PELICAN HOTEL IN THIRA santorini Greece ************** f...
Use credit??*I’m trying to book but it’s not showing my credit
We booked two rooms non smoking rooms, confirmation ************* - ibis budget Edinbu...
I reserved a room for my husband for tonight and when he arrived at the hotel in Jackso...
You removed * free nights in January **** which shows on my App & I want them re-instat...
I was informed it's a free cancelation. But got charged for one night anyway!!!! I ca...
Problems with accommodations
I have two guest at the Holiday Inn & suites in Andover KS and the credit card on both...
A previous booking is not showing up on my rewards history. I would like to have it added.
Help me with my issue

Chatting with Hotels.com Customer Service

GetHuman always knows the way to live chat with a company like Hotels.com when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 27,378 customers have searched for Hotels.com live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Hotels.com customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Hotels.com customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Hotels.com is because they have Recover Account, Cancel a Reservation, Change a Reservation, Make a Booking, Problem With a Rental and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or email or web information for your specific problem. It's hard to tell if companies like Hotels.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Hotels.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Hotels.com

While Hotels.com does not offer live chat, they do have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Hotels.com is their 800-346-8357 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Hotels.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Hotels.com and GetHuman affiliated?

GetHuman and Hotels.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Hotels.com Contact Info

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