Guess Live Chat

How to chat with Guess by GetHuman

Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Scroll down and click "Live chat"
Why did you want to chat with Guess?

Topics from recent customer chat windows

Hi,my order is lost,in the sistem you write is complited,but i dont have my order?ehat...
I placed an order on *st of December and on the website shows completed however didnt r...
I am trying to track my order , can you please confirm the status
I place my order few days ago and still guess doesnt charge my bank account and my orde...
I placed an order ** days ago and still I haven’t receive my parcels . I can’t track m...
Bought guess boots at tkmax *Laces broke need replacement *Black sparkle please
My order has been pending for a week now and I got my money back into my account but my...
order hasnt even been confirmed
Hi awaiting my order unable to track it help
Hallo wann wird meine Bestellung verschickt? Ben*tige sie zum **.**
Bought an item i have no recieved yet and now its gone down in price and id like the di...
I ordered a bag online found out the zip is broken and strap is missing. Could you help...
*GEU************ **I placed this order on **********. I have still not received this. T...
Order still in pending
Help me with my issue

Guess Live Support Statistics

Live chat starting pointhttps://shop.guess.com/en/customercare/contactus/
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat10:45am
Average wait1
Current wait2
Rank (overall)2
Alternate methodsphone or chat
Quality of communication76%
Quality of help34%
Customer votes79,386
Information last updatedMon Apr 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-444-8377

Chatting with Guess Customer Service

Live chat with Guess by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Guess about. We can usually help ensure a better outcome. This is the best way to live chat with Guess because 1,932 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Guess usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://shop.guess.com/en/customercare/contactus/ are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Guess agents, they are most likely chatting with you from their call center located in Englewood, CO or Jamaica. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Guess offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Guess with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Guess

While Guess does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Guess is their 877-444-8377 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Guess? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Guess and GetHuman affiliated?

GetHuman and Guess have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Guess Contact Info

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