Guess Live Chat

How to chat with Guess by GetHuman

Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Scroll down and click "Live chat"
Why did you want to chat with Guess?

Topics from recent customer chat windows

Placed order on * nd December, on my account it’s still saying pending ? It’s a Christm...
Where is my order my postcode isIG** *JX, gurney close ** I order on * on this month I...
ordered a purse on the **th of November and haven't received any info on delivery or co...
I’m so upset with the way you as a big company are dealing with my problem*Brought a ba...
Need to change postcode on delivery address
Need to change postcode on my delivery address
Bonjour*Je suis mme DELHOSTE GUIENNE CORINNE *J'ai fait une commande n* GUE...
I have ordered a watch from Guess the order number is GESEC************ and it shows th...
Hi I've just placed an order and I want to make sure I've put in the right email for th...
Dear Costumer Service of Guess,*I am Mark J. Barti and I ordered two products from you...
still waiting on my order *still waiting for reply from * emails*still waiting for a re...
Ich habe vor * Tagen Schuhe bestlt und habe nur ein Bestellbest*tigungs email bekommen...
I ordered a pair of Shoes and nothing came not an email nothing. Just an email that the...
Change shipping address
Help me with my issue

Guess Live Support Statistics

Live chat starting point
https://shop.guess.com/en/customercare/contactus/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
3:15pm
Average wait
1
Current wait
2
Rank (overall)
2
Alternate methods
phone or chat
Quality of communication
78%
Quality of help
32%
Customer votes
79,388
Information last updated
Fri Mar 27 2020 09:00:00 GMT+0000 (UTC)
Best phone number
877-444-8377

Chatting with Guess Customer Service

Live chat with Guess by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Guess about. We can usually help ensure a better outcome. This is the best way to live chat with Guess because 1,932 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Guess usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://shop.guess.com/en/customercare/contactus/ are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Guess agents, they are most likely chatting with you from their call center located in Englewood, CO or Jamaica. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Guess offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Guess with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Guess

While Guess does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Guess is their 877-444-8377 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Guess? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Guess and GetHuman affiliated?

GetHuman and Guess have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Guess Contact Info

Which Companies Offer Chat-based Customer Service?
Chat with SamsungChat with SonyChat with TargetChat with United AirlinesChat with US Citizenship & Immigration Service (USCIS)Chat with Regions Bank
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!