Geek Squad Live Chat

How to chat with Geek Squad by GetHuman

https://www.bestbuy.com/services/remotesupport
Live Chat with Geek Squad Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Geek Squad has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Have new keyboard and need to understand how to change certain commands
The Geek Squad came to my house Feb * to install an EERO and check out why I keep losin...
I had a text message today and an email yesterday telling me that Geek Squad was renewi...
Ps* needs a new hdmi port
I received an email for m supposedly the Geek Squad. it come from *****@***.com, RENEWE...
Order no: ************Date: **th Jan, ******Hello jwilliams*Your subscription with us w...
I have had an Apple iPad Air for eight years and it worked perfectly. I accidentally d...
Received an email with a summary of a Geek Squad order that I never made. I called...
** inch smart will turn on but no background picture kit sure if it’s just the lighting...
printer connection with new processor installed by geek squad
I cancelled the Geeksquad service in Jule, but my American Express card *is charged by...
Having problems download pictures onto computer
my computer has quit taking a charge. swapped cord around but no help. Need someone t...
I lost my I phone but have my i pad cany you help me locate it?
Help me with my issue

Geek Squad Live Support Statistics

Live chat starting pointhttps://www.bestbuy.com/services/remotesupport
Department you chat withTechnical Support
Chat center hours24 hours, 7 days
Best time to chat3:30pm
Average wait1
Current wait3
Rank (overall)3
Alternate methodsphone or web or chat or twitter
Quality of communication59%
Quality of help76%
Customer votes46,759
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-433-5778

Chatting with Geek Squad Customer Service

Live chat with Geek Squad by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Geek Squad about. We can usually help ensure a better outcome. This is the best way to live chat with Geek Squad because 22,356 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Geek Squad usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.bestbuy.com/services/remotesupport are used to handling Billing, Technical Support, Refund a Charge, Make a Reservation, Track an Order and other customer service issues. When you chat with Geek Squad agents, they are most likely chatting with you from their call center located in Phoenix, AZ or Nicaragua. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Geek Squad offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Geek Squad with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Geek Squad

While Geek Squad does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Geek Squad is their 800-433-5778 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Geek Squad? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Geek Squad and GetHuman affiliated?

GetHuman and Geek Squad have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Geek Squad Contact Info

Information that GetHuman and its users have gathered about how to best reach Geek Squad
Geek Squad Phone NumberMore Geek Squad Contact Info

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