Can I track the status of my repair?

Asked 6 months ago
Yes, you can easily track the status of your repair with Geek Squad. Once you drop off your device for repair, you will be provided with a service order number. Using this number, you can visit the Geek Squad website or call their customer support to track your repair progress. The Geek Squad website has a dedicated "Track Repair" page where you can enter your service order number and get real-time updates on your repair status. Additionally, Geek Squad will also send you notifications via email or text message at different milestones of the repair process, such as when the device is being diagnosed, repaired, or ready for pickup. This secure and transparent tracking system ensures that you are always informed about the progress of your repair.
Answered Nov 1, 2023

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