Fido Live Chat

How to chat with Fido by GetHuman

Current Wait: 1 mins (avg 1)
Hours: Mon-Fri 8am-midnight EST
Click on "My Account" and login for chat
Why did you want to chat with Fido?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Fido Live Support Statistics

Live chat starting pointhttps://www.fido.ca/web/page/portal/Fido/GCT_ContactUs
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-midnight EST
Best time to chat3:30pm
Average wait1
Current wait1
Rank (overall)6
Alternate methodsphone or web or chat
Quality of communication52%
Quality of help70%
Customer votes63,900
Information last updatedMon May 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-945-3436

Chatting with Fido Customer Service

Live chat with Fido by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Fido about. We can usually help ensure a better outcome. This is the best way to live chat with Fido because 8,226 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Fido usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.fido.ca/web/page/portal/Fido/GCT_ContactUs are used to handling Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. When you chat with Fido agents, they are most likely chatting with you from their call center located in Phoenix, AZ or Mexico. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-midnight EST. It's hard to tell if companies like Fido offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Fido with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Fido

While Fido does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Fido is their 888-945-3436 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Fido? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Fido and GetHuman affiliated?

GetHuman and Fido have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Fido Contact Info

Information that GetHuman and its users have gathered about how to best reach Fido
Fido Live Chat

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