Fido Live Chat

How to chat with Fido by GetHuman

Live Chat with Fido Agents
https://www.fido.ca/web/page/portal/Fido/GCT_ContactUs
Click on "My Account" and login for chat
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 8am-midnight EST
Why did you want to chat with Fido?
Chat topic: Service problemChat topic: Cancel serviceChat topic: Change planChat topic: Overcharge/Strange chargeChat topic: Technical supportWant to chat for a different reason

Fido Live Support Statistics

Live chat starting point
https://www.fido.ca/web/page/portal/Fido/GCT_ContactUs
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-midnight EST
Best time to chat
9am
Average wait
1
Current wait
2
Rank (overall)
6
Alternate methods
phone or web or chat
Quality of communication
54%
Quality of help
72%
Customer votes
63,898
Information last updated
Sun Nov 11 2018 08:00:00 GMT+0000 (UTC)
Best phone number
888-945-3436

Chatting with Fido Customer Service

Live chat with Fido by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Fido about. We can usually help ensure a better outcome. This is the best way to live chat with Fido because 8,226 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Fido usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.fido.ca/web/page/portal/Fido/GCT_ContactUs are used to handling Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. When you chat with Fido agents, they are most likely chatting with you from their call center located in Phoenix, AZ or Mexico. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-midnight EST. It's hard to tell if companies like Fido offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Fido with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Fido

While Fido does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Fido is their 888-945-3436 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Fido? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Fido Contact Info

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