Earthlink Live Chat

Live chat with Earthlink by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Earthlink about. We can usually help ensure a better outcome. This is the best way to live chat with Earthlink because 7,068 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Earthlink usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://support.earthlink.net/ are used to handling Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. When you chat with Earthlink agents, they are most likely chatting with you from their call center located in Jacksonville, FL or Nicaragua. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Earthlink offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Earthlink with GetHuman and keep sharing with others so we can together make customer service less frustrating.