Earthlink Live Chat

How to chat with Earthlink by GetHuman

Earthlink Live Support Statistics

Live chat starting point
http://support.earthlink.net/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
3:45pm
Average wait
6
Current wait
6
Rank (overall)
3
Alternate methods
phone or chat or email or web
Quality of communication
70%
Quality of help
80%
Customer votes
63,014
Information last updated
Sat Apr 21 2018 08:00:00 GMT+0000 (UTC)
Best phone number
888-327-8454

Chatting with Earthlink Customer Service

Live chat with Earthlink by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Earthlink about. We can usually help ensure a better outcome. This is the best way to live chat with Earthlink because 7,068 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Earthlink usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://support.earthlink.net/ are used to handling Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. When you chat with Earthlink agents, they are most likely chatting with you from their call center located in Jacksonville, FL or Nicaragua. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Earthlink offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Earthlink with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Earthlink

While Earthlink does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Earthlink is their 888-327-8454 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Earthlink? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Earthlink Contact Info

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