Earthlink Live Chat

How to chat with Earthlink by GetHuman

Live Chat with Earthlink Agents
Current Wait: 7 mins (avg 6)
Hours: 24 hours, 7 days
Click "Get Live Help Now" in the upper right.
Why did you want to chat with Earthlink?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

My service was supposed to be installed on the **st. No one has contacted me or came out
get a *** erroe on one of my email addresses and am no longer receiving email addressed...
You didn’t let me know when the bill was due so my internet was shut off I’m trying to...
My Wi-Fi is not working
I’m trying to transfer my services i no longer stay at *** I stay at *** south *rd and...
I Have very old account, I have not signed into in many years "*****@***.com"*I would l...
I’m trying to pay my bill since I had today to pay it but I think it’s already cut off...
I can no longer login to earthlink webMail.**Earthlink is demanding I change my passwor...
My email account (mindspring) abruptly suspended for "invalid login attempts" except I...
Please unlock my email account..
I can't verify who I am with a security answer. So I can't upgrade my password to*meet...
You are forcing me to change my password.*I am HELEN BOREL,RN,MFA,PHD (VERY BUSY & IL...
Earthlink is my service provider. JPS.NET is my email provider. Today I am not able t...
Yesterday, Earthlink technical support reduced my wife to tears demanding she read the...
Help me with my issue

Earthlink Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:15pm
Average wait6
Current wait7
Rank (overall)4
Alternate methodsphone or chat or email or web
Quality of communication76%
Quality of help74%
Customer votes63,020
Information last updatedMon Jun 27 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number833-657-0732

Chatting with Earthlink Customer Service

Live chat with Earthlink by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Earthlink about. We can usually help ensure a better outcome. This is the best way to live chat with Earthlink because 7,068 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Earthlink usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. When you chat with Earthlink agents, they are most likely chatting with you from their call center located in Jacksonville, FL or Nicaragua. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Earthlink offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Earthlink with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Earthlink

While Earthlink does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Earthlink is their 833-657-0732 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Earthlink? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Earthlink and GetHuman affiliated?

GetHuman and Earthlink have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Earthlink Contact Info

Information that GetHuman and its users have gathered about how to best reach Earthlink
Earthlink Live Chat

Which Companies Offer Chat-based Customer Service?

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!